Susan Jessee

Experience

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  Hewlett-Packard

  Jan 1993 - Jan 2000

  Lead Payroll, Education Assistance, Safety/Ergonomic Programs for 5000+ employees. Processed 10K cash and 1M Negotiable Instruments monthly. Managed the Business Fundamentals Process and Reporting. Assisted the Controller, five Managers, and 60 department employees, influencing company-wide standards, policies and procedures. Designed tickler file system improving operational efficiency. Assisted with college recruiting through UC Davis and Sierra College. Assist the Hardware Test Center Manager, one Supervisor, two engineers, and ten technicians. Maintained managers schedule, travel arrangements, and meeting minutes. Manage ergonomic/safety program. Event management and presentation production.

  • Payroll Specialist

    Jan 1999 - Jan 2000

  • Administrative Assistant to the Controller

    Jan 1994 - Jan 1999

  • Administrative Assistant to the Hardware Test Center Manager

    Jan 1993 - Jan 1994
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  SureWest Communications

  Jan 2000 - Jan 2002

  Assisted the Director, Site Administration Specialist, four managers, seven engineers and 23 Field Technicians. Public representative to the General Manager, three Production/Sales Managers, Account Representative and 24 employees, filtering only critical customer and client issues to the General Manager. Screen phone, mail, email, invoices, check requests, expense reports, PO's and company credit card payments. Prepare meeting minutes and business reports. Manage payroll, petty cash and confidential personnel papers. Provide assistance to the Controller, 36 Budget and Finance professionals. Process and track cash and investment activities, update bank balances/investment thresholds (185M Revenue, 11M Net Income). Wire transfer Corporate Tax Payments and monthly phone fees to budget accounts. Set-up new accounts, payment templates, and banking solutions. Prepared final SEC form reports/filings (10Q and 10K) and provide to Corporate Attorneys for Internet publication.

  • Administrative Assistant to the Director of Operations

    Jan 2001 - Jan 2002

  • Administrative Assistant to the General Manager

    Jan 2000 - Jan 2001

  • Administrative Assistant to Controller

    Jan 2000 - Jan 2000
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  Central Pacific Mortgage

  Jan 2002 - Jan 2004

  Compliance Assistant

  Managed mortgage loan cancellation/denial process, pipeline and appraiser database for 100+ Net Branches. Managed annual HMDA (Home Mortgage Disclosure Act) reporting to HUD (Housing and Urban Development).

• 

  Pier 1 Imports

  Jan 2005 - Jan 2005

  Sales Associate

  Provide a full spectrum of Customer Service at the highest volume Pier 1 Imports sales location in the United States. Use Customer Engagement, Product Promotion, and Close-of-Sale skills to provide excellent Customer Service. Provide customer credit options, inventory tracking, ordering, loading, shipping, event promotion and stocking of products.

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  Euphoria Designs

  Aug 2005 - now

  Owner-Entrepreneur

  EUPHORIA DESIGNS specializes in Antiques, Collectibles, First Edition Books, Custom Artificial Floral Arrangements, Kids Items, Clothing, Dishes, Housewares, Decor and more.

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  City of Rancho Cordova

  Jan 2006 - Jan 2007

  Customer Service Specialist-Finance Department

  Front Lobby Cashier providing excellent customer service to the general public including explanation of complex policies, procedures, codes, laws, ordinances, fees and charges. Process New or Renewal Business License Applications, Employee Permits, Building and Safety fees and fines. Sell Regional Transit Bus Passes. Collect fees and revenues on billing accounts. Complete documents. Issue receipts. Compile reports and logs used in cashiering. Report and follow through on customer complaints and requests. Process Expense Reports, Petty Cash requests, Purchase Orders, and Invoices. Route Accounts Payable Invoices for approval signature. Process bank deposits using on-line desktop bank check scanner. Collect UUT (Utility Users Tax) documentation and forward to MBIA. Compile and enter building project costs into database for invoicing by Senior Accountant. Maintain an organized invoice filing system for department use. Show less