Paul Graham

Paul Graham

Area Manager

Followers of Paul Graham68 followers
location of Paul GrahamBlackburn, England, United Kingdom

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  • Timeline

  • About me

    Network Field Engineer at BwD Council

  • Education

    • Darwen Vale High School

      -
      Nine GCSE's (Grade: B-D)
    • IT Career Switch

      2019 - 2020
      IT Technician Traineeship Information Technology

      The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application.Courses studied included:CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT● Installing, Configuring & migrating windows 7 and 10 Operating Systems● Configuring Security systems & windows firewall● Troubleshooting common system problems● Configuring and managing printers… Show more The IT Technician Traineeship specialized in preparing me for the IT Support sector through a series of intense courses and practical application.Courses studied included:CompTIA A+, Network+, Security+, MCSA Microsoft Windows 7 & 10, Cisco CCENT● Installing, Configuring & migrating windows 7 and 10 Operating Systems● Configuring Security systems & windows firewall● Troubleshooting common system problems● Configuring and managing printers, configuring mobile devices● Configure, manage, and maintain essential network devices● Design and implementing a functional network● Active Directory – unlocking user accounts, resetting passwords, searching users● Implement network security, standards, and protocols Show less

    • Blackburn College (UK)

      2002 - 2004
      Public Services Higher National Diploma Public Services
    • Blackburn College (UK)

      2000 - 2002
      Public Services BTEC National Diploma Public Services
  • Experience

    • Econ Restaurants

      Nov 2000 - Oct 2018
      Area Manager

      Worked through numerous promotions and roles, including training and managerial

    • Fierce PC Ltd

      Oct 2018 - Mar 2019
      Computer Technician

      Repaired, tested and built computers.Provided technical help and services to customers.

    • Capita TVL

      Apr 2019 - Jul 2019
      Customer Service Advisor

      Provided TV licensing services to customers, including setting up new accounts and making amendments to existing licences.Accurately captured data to enter onto the relevant systems whilst following strict data protection policies.

    • Fierce PC Ltd

      Jul 2019 - Nov 2020
      Computer Technician

      Repair, test and build computersProvide technical help and services to customers

    • Blackburn College (UK)

      Nov 2020 - Sept 2024
      • IT Network Officer

        Sept 2021 - Sept 2024
      • IT Technician

        Nov 2020 - Sept 2021
    • Blackburn with Darwen Borough Council

      Feb 2024 - now
      Network Field Engineer
  • Licenses & Certifications