Feras Al Sinawi

Experience

• 

  Raffles Dubai

  Sept 2007 - Feb 2009

  Assistant Security Manager

  The flagship of Raffles Hotels in Middle East located in WAFI City Dubai connected to Wafi Shopping Mall, 248 rooms, 11 meeting rooms.• Pre-Opening Team Member and acted as Security Manager• Attend the Morning briefing with the hotel management.• Oversaw and report daily activities of the Security operations to safeguard guests, visitors, staff, customers, and property.• Demonstrate independent judgment in the implementing and enforcing the polices and regulations.• Assisted the Security Manager in the planning, coordinating, and overseeing security programs including loss prevention, parking/traffic control, property patrols, facility inspections and investigations.• Supporting the Security Manager in the developing and applying the security procedures; ensuring adherence to company policies, procedures, and state laws.• Conduct follow-up investigations on reports of hotel standard violations.• Monitor, review and tabulate Performance Improvement activities for the Department.• Establish connections with local Police and Government agencies and participate in professional organization.• Arranged the Security Roster to optimize operations.• Conduct SOP training and Evacuation Plans and Procedures for Security staff and external Guards and hotel employees. Show less

• 

  Emaar Hospitality Group

  Apr 2009 - now

  EMAAR Hospitality Group Associates Accommodations are located at various location in Dubai 2000+ apartments, accommodating more than 4,000 Associates from 50+ different nationalities.•Supervise the daily activities of all Security personnel and oversees the operations within the premises.•Implementing new protocols to reduce the infractions of policies.•Ensure adherence to corporate guidelines on policies, procedures, and directives to maintain a Security, Safety, and healthy environment.•Collaborate with medical team regarding associate’s health and wellbeing.•Handle internal and external security investigations and report any violation to appropriate HRBP.•Maintains records of all incident reports and analyze statistical data to identify root cause and enhance security measures.•Maintain regular communication with the General Manager and Corporate Director for daily operations.•Coordinate with Health & Safety Manager to implement safety protocols.•Organize and execute Fire Drills and Crisis Exercise.•Develop security budgets, OPEX & CAPEX plans, and review them with relevant departments.•Maintain formal and informal communication with municipal and law enforcement agencies, local civil defense, and other security- related organizations. Show less Address Dubai Mall Hotel, Downtown Dubai is a statement in style. Elegant and chic and glamorous which offers guests a unique blend of traditional Arab hospitality with 244 luxurious rooms, including a Presidential Suite and 449 serviced residences, overlooking the world’s tallest tower Burj Khalifa and attached to The Dubai Mall, one of the largest shopping and entertainment destinations in the world.• Analyze statistical data and reports to identify ways to enhance safety and security measures. Propose improvements to security policies, process, and practices and suggest modification to corporate management if necessary. • Oversee the creation and dissemination of written and verbal information, including security policies and procedures, to head of departments and associates. • Update and review security and emergency procedures Manuals along with other policies and operational documents. • Collaborate with Health & Safety Manager concerning safety protocols. • Manage both internal and external security inquiries. • Maintain direct communication with General Manager and Corporate Director to facilitate daily business operations. • Supervise the daily tasks of security personnel, assigning duties, projects, administrative tasks, inspections, and training responsibilities. • Establish and cultivate relationships with law enforcement agencies, civil defense, and other agencies relevant to safety and security. • Develop security budgets, OPEX & CAPEX and discuss it with respective departments. Show less Palace Downtown Dubai is a harmonious blend of Middle Eastern heritage and contemporary Dubai with 242 guest rooms, including 81 magnificent suites, located at Downtown Dubai, a resort within the city at the heart of a traditional Arabian village faced with a striking symbol of modernity.• Supervise and assess security operation programs to establish a safe and secure environment for guests, visitors, employees, and hotel assets.• Examine statistical data and reports to enhance safety and security measures. Propose improvements to security policies, process, and practices and suggest modification to corporate management if necessary. • Oversee the distribution of security information including policies and procedures to HOD’s and staff. • Update the security and emergency procedures Manuals and policies regularly. • Collaborate with Health & Safety Manager on safety protocols. • Conduct internal and external security investigations.• conduct fire evacuation procedures and monitor its effectiveness by undertaking fire evacuation drills at least twice a year.• Communicate regularly with General Manager and Corporate Director on daily operations. • Supervise Security personnel, assign tasks, projects, and training assignments and oversee security Equipment's system. • Implement and maintain the physical security equipment systems, CCTV etc... • Maintains records of incidents, alarms, visitors, contractors, security officer duties. • Establish communication channels with law enforcement agencies, local fire departments and security related organizations. • Investigate all accidents involving guest, associate and hotel property damage and losses. Show less The Address Dubai Mall, Downtown Dubai, traditional Arab hospitality, offers 244 luxurious rooms, including a Presidential Suite and 449 serviced residences. • Responsible for overseeing the daily operation of the department.• Manage the daily tasks of Security/Emergency personnel. assigning specific duties, projects, administrative tasks, inspections, and training. • Participating in the Morning briefing with the hotel management.• Handling the training of Supervisors, officers, and external guards to ensure compliance with Safety & Security Standard and SOP.• Direct and supervise the daily activities of the Security department. • Maintains physical security equipment systems such as burglar alarm, fire alarm, building card access system. Ensures safe storage of hotel keys and maintains proper records.• Investigate all incidents/accidents that occurred within the premises. • Establish effective communication with law enforcement and other relevant Security & Safety agencies. • Coordinate with Safety Committee in terms of planning and consultation. • Carrying the daily meeting with Engineering and Contractors and sub-contractors taking over the hotel floors, keys, and CCTV layout during the pre-opening. Show less

  • Senior Security Manager

    May 2019 - now

  • Security Manager

    Mar 2014 - Apr 2019

  • Security Manager

    May 2011 - Mar 2014

  • Assistant Security Manager

    Apr 2009 - May 2011