Jean Wise

Experience

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  Kmart

  Jul 2012 - Jul 2012

  Cashier

  Ethical/ Verbal Communication/ Customer Service: Used POS system for money, credit card, debit card, gift card, and check transactions, assisted customers with complaints and questionsDetail Oriented: Cashed out cash register at the end of the shift and organized front-end area of the store

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  Emeritus

  Jul 2013 - Jan 2014

  Server/ Dishwahser

  Customer Service/ Detail Oriented: Served residents with specific dietary needsFast Paced/ Adaptable: Served juice, took and served orders, served dessert, bussed tables, washed, dried, and shelved dishes, cleaned dish area, cleaned dining room, and took out trash daily

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  Walmart

  Jun 2014 - Jul 2014

  Overnight Stocker

  Adaptable/ Fast Paced: Unpacked and stocked multiple pallets during the night shiftDetail Oriented: Freed isles of debris and relocated pallets to the back of the store before store opening every morning

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  La Quinta by Wyndham

  Jun 2014 - Jul 2014

  Housekeeper

  Independent/ Detail Oriented: Stripped, cleaned, and restocked amenities in hotel rooms promptlyEthical: Completed stay over service for multiple guests daily

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  Peebles

  Nov 2014 - Jan 2015

  E- Commerce

  Organization/ Detail Oriented: Managed store online order picking, packing, and labelingTime Management: Fulfilled daily online order quota

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  Kimpton Hotels & Restaurants

  Aug 2015 - Jan 2017

  Housekeeper

  Detail Oriented/ Fast Paced: Cleaned and replenished 12-16 rooms daily; ensured empty rooms were guest ready by 3:00pm, responsible for stock and cleanliness of personal cleaning cart, linen closet, hallways, anticipated special guest needs before arrivalCustomer Service: Promptly responded to and fulfilled guest requests and complaints, performed light cleaning and replenishing service for stay over guests, anticipated guest needs for special occasions

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  Ricoh USA, Inc., Venable LLC

  Apr 2018 - Jan 2019

  Sr. Onsite Service Specialist

  Clerical/ Data Entry: Reviewed Outlook emails for the day and entered any events, meetings, and catering into the Outlook calendar so it was fully accessible to staff, printed and copied event itineraries, catering information, and the days floor assignments, answered phones and quickly resolved issuesMultitasking/ Time Management: Organized and restocked replenishment carts each morning, maneuvered between two buildings wiping and restocking pantries while preparing water and/or food sets for conference meetings, occasionally served as banquet person for in- house events Show less

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  First Transit

  Mar 2019 - Dec 2019

  Paratransit Driver

  Organization: Transported customers safely and punctually, ensured on-time arrival, completed pre and post trip vehicle inspection, maintained organized trip and money logs in between customersCommunication/ Customer Service: Effectively communicated using Ten-Codes over the radio, was aware of special building entrances and instructions, accommodated customer needs, provided safe and reliable transportation according to company’s policies and procedures

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  Amazon Logistics

  Oct 2020 - now

  Delivery Driver

  Responsible/ Dependable: Perform pre trip van inspection to prepare to deliver packages in assigned zones. Notify dispatch with any issues or concernsOrganization: Load up the van with bags and packages in 15 minutes ensuring proper organization to minimize delivery time. Organize route stops to cut down on delivery time

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  Baltimore City Child Support

  Feb 2021 - now

  Case Manager