Fausto Oliveira

Experience

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  UTFPR

  Mar 2001 - Jan 2002

  Hardware, Software & Network Support Treinee

  Computer Support: Tasked with ensuring the optimal operation of computer systems for both academic and administrative functions, I addressed hardware and software issues, managed system updates, and maintained peripherals. This role sharpened my technical troubleshooting skills and deepened my IT support knowledge.Cabling and Network Installation: I played a vital role in the physical setup and maintenance of the university's IT infrastructure, including cabling and network hardware installations. This hands-on experience taught me the essentials of network design, cable management, and the creation of a scalable network environment, enhancing the institution's connectivity.Software Support: I provided essential support for various academic and administrative software applications, assisting with installation, configuration, and troubleshooting. My efforts ensured that students and staff could efficiently utilize essential software, improving the educational experience and operational efficiency at UTFPR.This foundational experience at UTFPR was crucial, offering me a comprehensive introduction to the IT field through practical engagement in computer support, network infrastructure, and software management, setting the stage for my professional growth in technology. Exibir menos

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  Brasil Telecom

  Jan 2002 - Mar 2003

  ADSL Support

  As a Helpdesk Specialist at Brasil Telecom, I was the frontline of technical support, offering comprehensive assistance to resolve a wide range of IT and telecom issues. My responsibilities included diagnosing and troubleshooting hardware, software, and network problems, ensuring timely and effective resolution to maintain optimal business operations. I adeptly managed service tickets, prioritized user requests based on urgency and impact, and provided remote support to users across various locations. My role also involved maintaining detailed records of user queries, solutions provided, and follow-ups to ensure a high level of customer satisfaction and service quality. I frequently collaborated with senior IT staff on complex issues, contributing to the development of solutions that enhanced system reliability and performance. My commitment to continuous improvement and passion for technology helped me to stay updated with the latest IT trends and best practices, enabling me to offer insightful advice and support to users. My time at Brasil Telecom honed my technical skills, problem-solving abilities, and customer service excellence, making me a versatile and reliable IT professional. Exibir menos

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  Embratel

  Mar 2003 - Nov 2003

  Network Analyst

  As a Network Analyst at Embratel, I am responsible for the design, implementation, and maintenance of the company's network infrastructure to ensure high performance and reliability of voice, data, and video services. My role encompasses monitoring network performance, troubleshooting network problems, and ensuring security protocols are up to date. I collaborate closely with cross-functional teams to support network architecture planning and upgrades, manage network-related projects, and provide technical support for complex network issues. My expertise also includes configuring network hardware like routers, switches, and firewalls, as well as managing IP addressing and subnetting. Additionally. My commitment to continuous learning keeps me abreast of the latest networking technologies and trends, allowing Embratel to maintain its competitive edge in providing robust telecommunications solutions. Exibir menos

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  Siemens

  Nov 2003 - Jan 2005

  Process Engineer Trainee

  Factory Process Management: Specialized in overseeing and optimizing manufacturing processes to enhance productivity and efficiency. Implemented continuous improvement strategies, utilizing lean manufacturing principles to minimize waste and streamline operations. Led cross-functional teams in the design and execution of process enhancements, ensuring quality standards and production targets were consistently met.Process Mapping: Expert in developing detailed process maps to visualize workflow and identify areas for improvement. Utilized process mapping techniques to document current state processes, facilitate understanding among stakeholders, and drive process optimization efforts. This approach helped in pinpointing inefficiencies, redundancies, and bottlenecks, leading to more effective and streamlined operations.Radio Certification with ANATEL: Managed the complete process of radio equipment certification with ANATEL, ensuring compliance with Brazilian regulations for telecommunications equipment. Coordinated with engineering, quality assurance, and regulatory teams to prepare necessary documentation, conduct required testing, and navigate the certification process efficiently. This role required staying updated with regulatory changes, liaising with ANATEL representatives, and ensuring timely certification to facilitate market access and compliance. Exibir menos

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  ExxonMobil

  Jan 2005 - Jun 2021

  IT Infrastructure Analyst

  Analytics and Data Preparation (2018-2021): Spearheaded data analytics and preparation, focusing on data extraction, cleaning, and analysis to drive strategic decisions. Collaborated with teams to ensure data integrity, leveraging analytical tools for actionable insights.SCCM Support (2015-2018): Managed SCCM for efficient software distribution and system management. Oversaw deployment of patches and updates, enhancing system reliability and performance through optimized SCCM infrastructure.Server Tools Automation (2011-2015): Automated server management tasks, improving operational efficiencies. Developed scripts for routine maintenance, contributing to server availability and security.Global Network Support (2008-2011): Maintained global network infrastructure, ensuring connectivity and resolving complex issues. Contributed to network design and upgrades, enhancing system scalability and reliability.Security & Controls Advisor - Voice Group (2007-2008): Ensured security of voice communications, conducting risk assessments and implementing security policies. Addressed vulnerabilities to maintain confidentiality and compliance.Hardware and Software Support (2005-2007): Provided technical support for hardware and software, managing installations and troubleshooting. Delivered customer service and promoted IT security best practices. Exibir menos

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  XNEW

  Jan 2020 - Jan 2022

  Sócio-proprietário

  A XNEW nasceu do encontro de profissionais que de uma certa maneira, entendem que o mercado de renda variável pode ser interpretado por todos, desde que tenham o conhecimento e a capacidade de uma analise técnica detalhada e completa.Nosso primeiro produto é o XBOT que se tornou a INVIZTO, uma plataforma WEB para automatizar trades em criptomoedas. O diferencial dessa plataforma é que ela opera diretamente na conta do cliente sem precisar transferir qualquer valor para a nossa empresa.--XNEW was founded from the union of professionals who, in a certain way, understand that the equity market can be interpreted by everyone, as long as they possess the knowledge and capability for a detailed and complete technical analysis.Our inaugural product is XBOT, which has evolved into INVIZTO, a WEB platform designed to automate cryptocurrency trades. What sets this platform apart is its ability to operate directly within the client's account without the need to transfer any funds to our company. XNEW was born from the meeting of professionals who, in a certain way, believe that the variable income market can be interpreted by all, provided they have the knowledge and the ability for a thorough and complete technical analysis. Our first product is XBOT which became INVIZTO, a WEB platform for automating trades in cryptocurrencies. The unique feature of this platform is that it operates directly in the client's account without the need to transfer any value to our company.Skills: Bitcoin · Cryptocurrency · Project Coordination · Blockchain · Tokens · Business Strategy · Team Coordination Exibir menos

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  Ligga

  Jan 2022 - now

  Coordenador

  Como Coordenador de Business Intelligence na Ligga Telecom, lidero estrategicamente o desenvolvimento da equipe, promovendo aprimoramento contínuo e colaboração. Nosso time é responsável por orquestrar a coleta, análise e apresentação de indicadores gerenciais cruciais, proporcionando insights valiosos para a tomada de decisões estratégicas. Minha atuação se destaca pela expertise em coordenar iniciativas de BI que impulsionam a eficiência operacional e a visão analítica da empresa, contribuindo significativamente para o sucesso organizacional da Ligga Telecom.--As the Coordinator of Business Intelligence at Ligga Temecom, I strategically lead the development of the team, promoting continuous improvement and collaboration. Our team is responsible for orchestrating the collection, analysis, and presentation of crucial managerial indicators, providing valuable insights for strategic decision-making. My performance is distinguished by expertise in coordinating BI initiatives that drive operational efficiency and the company's analytical vision, contributing significantly to Ligga Temecom's organizational success. Exibir menos