Usman Khan

Experience

• 

  Self Employed, Power Looms and Embroidery Machines

  Oct 2005 - Dec 2007

  Owner

  After my graduation, I established a small textile business in Faisalabad. During this period, I used my knowledge of Database and Human Resources Management to utilize each resource efficiently. This project was dependant on various external factors which led to some unforeseen circumstances.

• 

  Zong CMPak Ltd

  Dec 2007 - now

  As a seasoned ICT professional, I excel in spearheading strategic initiatives focused on government partnerships, leveraging market intelligence to navigate regulatory complexities with precision. My role extends beyond traditional boundaries to include driving substantial revenue growth through innovative ICT solutions, strategically tailored to meet market demands.My expertise includes orchestrating seamless intersections between cutting-edge technology and business objectives, particularly in the domains of telecom and charging/provisioning. I have a proven track record of fostering and sustaining long-term customer relationships, crucial for successful OEM collaborations and navigating the ICT sales funnel effectively.In addition to my strategic leadership, I actively participate in pre-sales activities and government tender processes, ensuring our solutions are aligned with client needs and regulatory requirements. As a dynamic techno-commercial leader, I lead the design and integration of Enterprise Solutions, ensuring they align seamlessly with organizational goals.My strategic prowess lies in optimizing market positioning, driving revenue growth, and contributing significantly to organizational success within dynamic public sector engagements. I am adept at navigating complex landscapes, fostering strategic relationships, and consistently delivering results that drive business success in the ever-evolving ICT landscape. Show less Currently I am responsible for CS and IMS Core Network planning and development which includes #IMS, #MSC, #MGW, HLR/HSS, STP, DRA, EIR.My Roles and responsibilities > Forecasting & Budgeting & CAPEX Approvals> Preparation of Request For Proposal & vendor selection> Technical Evaluation & Ordering & Contract Management> Project tracking (PIPs, WBS, Tracker report, Dashboards)> Design documents and Project Handover (HLD, LLD, site survey,)> Network Roadmap, Utilizations & Life cycle Management> Support to Peer Departments (Commercial, IT, LDI, Regulatory, GCSS)> Compliance to PTA and Lawful Agencies (LEA) requirements Show less I was responsible for product planning and development for Enterprise and Corporate Market. Along with product development I was also accountable for performance of the existing products and complaint managementMajor Projects and Achievements• Strategy and architecture of Broad Band for CMPAK• 3G Tariff for Corporate CPEs• Video conference• Mobile advertisement (WAP Push)• Auto Attendance solution• Feasibility of Lahore Safe City• Mobile Device Management solution• Mobile applications• Indemnity account• DPLC Deployment• Working on BPR Project• Stream lining ESS Product development process• Video Surveillance• Fixed Broadband• IPLC• Mobile Broadband• Payment Gateways• APN based services• URL Based Services• NFC• AMR - Automatic Meter Reading• SIP/TDM Based PRIs• FLL Deployment in CMPAK• Bring Your Own Device (BYOD)• Mobile Device Management (MDM Solution) Show less Currently working in NSS CORE OPERATIONS. Competence and responsibility includes performing the following Huawei MSoftX3000 & UMG9800 Operation and Maintenance of Huawei Soft Switch and Media Gateways ( R4 Network ) Addition of NE’s on to M2000 Servers. And taking traces in M2000 Addition of CPU Cards in MSCs and MGW Installation of Frame in MSCs  Configuration of C7 links and E1s, Trunk groups with other offices and PRIs Configuration of BSC. Configuration of SIGTRAN links with STPs, and VAS services. Performing pre and post testing after major upgrades of MSCs/MGWs/IGWBs. Definition and routing of numbering levels, MSRN ranges, HON ranges and GTs towards respective nodes. Integration with VAS nodes (CRBT, Collect call, MCA etc). Routing of GTs and Numbering levels. Defining short codes, special VAS services codes and emergency numbers routing. Planning and allocating of MSC resources.ZTE HLR Operation and maintenance of HLR. Performing all types of subscribers related provisioning. Defining IN, GPRS, Roamers related subscriber templates. Generating weekly statics report for HLR, and taking subscribers dump. Routing of GTs towards respective nodes.Huawei STP SG7000 Definition of regular numbering levels, ported in/ported out levels and routing of GTs towards respective nodes, SMS Load sharing b/w different POI’s Creating SIGTRAN links with R4 MSCs, R4 HLR, SMSCs, VAS application servers.Other Tasks Complaint Resolution of International Calls, Roaming Replicator and SIMM  Operation and Maintenance of ZTE’s EIR.  Understanding and analyzing Network KPIs, proposing solutions for network optimizations. Technical complaints handling Trouble shooting of Alarms and escalating them to 2nd level of support Analyzing traces on all equipments. Responsible for LIG related activities on ATIS equipment. Taking weekly backups of all network nodes. Show less Job DescriptionCompetence and responsibility includes performing the following• Monitoring and analyzing the Core network performance and then recommending for the improvement followed by follow-up activities.• Capacity analysis of core nodes. Recommendation to increase capacity of nodes/routes/services or decrease capacity or use it(capacity) in other nodes/routes/services• For core network KPI/KQI target setting and strategize activity plan, together with the concerned groups in networks organization, to reach the KPI/KQI targets• Impact analysis of Network Events (e.g. new node integration, technology shift etc.) and Traffic Events (e.g. Eid, New year celebration, Ramadan, Social/Cultural gathering) on Core network performance• Regular performance and quality report on present network status (e.g. processor load, route congestion/utilization, PSR, LUSR, channel assignment success rate, CSR, traffic utilization, signaling utilization of sigtran/SS7/HSL, BH TRA utilization, answer/seize/connection to attempt success rate, etc)• Optimizing report preparation procedure to reduce preparation time and Ensuring proper report-generation tool. Ensuring data accuracy & adequacy• Finding root cause for performance degradation & improve opportunities. Call Testing conducted with regions and with Other Mobile Operators• Network auditing like Junk Cell, Internal/External LAC, Paging Timer, Software, Tones and Timer Audits, Routing Audits along with Numbering Level Audits.• Played a key role in the Development of Netwatcher INSPUR which is web based client software which helps in extracting stats for both Access and Core and IN/VAS. Show less

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