Deep Enrich
Andrea Malca Velezmoro
Servicio de atención al cliente
3000 followers
Peru
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About me
Master in Cognitive Psychology in Health Communication Candidate at Università della Svizzera Italiana and Vita-Salute San Raffaele
Education
Instituto Peruano de Psicoterapia Humanista
2023 - 2024Formación en PsicotraumaEscuela Gestalt Viva Claudio Naranjo
2019 - 2019Modulo I del Programa SAT - Taller de Eneatipos
USI Università della Svizzera italiana
2024 -Master's degree Master in Cognitive Psychology in Health Communication
Università Vita-Salute San Raffaele
2024 -Master's degree Cognitive Psychology in Health Communication
Universidad Peruana de Ciencias Aplicadas
2017 - 2023Bachiller en Psicología Organizacional
Experience
Shoppers Drug Mart
Apr 2016 - Feb 2017Servicio de atención al cliente- Generé un aumento de un 60% en el grado de satisfacción del cliente en el segundo trimestre del 2016.- Capacité a 2 colaboradores nuevos en los procedimientos de atención, bienvenida y cierre de tienda.
Pacífico Seguros
Jun 2021 - Jun 2022Practicante de Bienestar Social
Backus
Jun 2022 - Nov 2023BP Comercial Intern
CL Selection by Cornerstone
Nov 2023 - Jun 2024Senior Analyst - Finance, Accounting, Tax & Legal Division
Licenses & Certifications
Inglés Nivel Avanzado C1
TOEFLApr 2024
Certificación Especialista en Excel
IdatApr 2021
Reclutamiento y Selección Paso a Paso
NetzunMar 2021
Volunteer Experience
Agente de Cambio - Psicología
Issued by PeruTeQuiero on Mar 2024
Associated with Andrea Malca Velezmoro
Languages
- frFrancés
- inInglés
- itItaliano
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