Sean Clark

Experience

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  United Express (Skywest Airlines and Atlantic Coast Airlines)

  Jun 2001 - Jul 2004

  Station Agent

  Served at SCE as a station agent in a variety of roles during both regular and irregular operations including ramp and customer service duties.Performed tasks such as ticketing, checking in customers, boarding passengers in a timely manner, loading and unloading baggage, investigating delayed baggage reports, towing aircraft, performing deicing operations, and maintaining station records.Worked as lead agent on some shifts supervising staff in a manner that ensured smooth operations and on time departures.Held multiple certifications including Ground Security Coordinator and station ACAA Compliance Officer. Show less

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  Foundation for Individual Rights in Education (FIRE)

  Aug 2005 - Mar 2016

  Vice President of Finance & IT

  Oversaw all business operations for a 501(c)(3) tax-exempt non-profit corporation with an annual operating budget of $4 million. Managed over thirty full-time equivalents and had five FTE direct reports.Finance responsibilities included preparing operating budgets, negotiating contracts, managing annual audits, overseeing tax and legal compliance (including Form 990), processing payroll, administering 401(k) plans, coordinating all accounting activities with the Controller, receiving financial reports, approving cash disbursements (including expense reports), and managing the investment portfolio in consultation with advisors.Human resources responsibilities included hiring, employee discipline, terminations, administering company policy, updating employment policies, and benefits administration, including contract selection, conducting interviews, negotiating offer letters, establishing compensation practices, and overseeing successful new hire onboarding processes.Information technology responsibilities included maintaining the LAN, servers, cloud resources, devices, and workstations, and collaborating as necessary with external providers to ensure the uptime of all assets.Served as primary liaison to the Board of Directors with duties including maintaining governance records, preparing minutes, presenting financial reports, and coordinating all meeting logistics, Performed special projects as assigned, noteworthy examples include:- Streamlined all information technology operations reducing costs while increasing efficiency across the enterprise.- Implemented a robust human resources program including a highly successful structured interview process.- Oversaw complete relocation of 15,000 SQFT office space in Center City Philadelphia which included site selection, lease negotiation, construction management, and move logistics. Show less

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  Clark Freelancing

  Mar 2016 - now

  Human Resources Consultant

  Provided professional consulting services in non-profit management, finance, information technology, and business administration.Delivered an innovative one-on-one management/executive coaching program to over a dozen participants in the biotech and non-profit sectors.A sample of successful projects include: - Implementing a comprehensive process improvement by mapping the current state value stream, conducting need assessments, and then implementing a series of new standard operating procedures that removed bottlenecks and roadblocks, increasing system performance and turnaround time by 25%.- Consulting on the selection of an ERP (Enterprise Resource Planning) platform, including providing recommendations on system selection.- Migrating a complex Active Directory environment from Windows 7 or 8 to Windows 10.- Planning and executing a complex cloud-to-cloud email migration from Office 365 to G Suite was completed without any significant downtime or data loss.- Chairing a committee that researched non-profit shared services agreements using various fact-finding methods, ultimately recommending operational changes to maintain administrative independence. Show less

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  Integral Molecular

  May 2019 - Nov 2023

  Human Resources Director

  Oversaw all HR functions for a company with 100 FTEs, managing a team of 4 direct reports and serving as a cross-functional supervisor for IT and Facilities departments.Conducted professional development programs and training on labor law compliance, employee relations, performance management, progressive discipline, project management, and effective technology use. This included one-on-one executive coaching.Managed the work visa process for scientific staff, including H1B and OPT visas.Counseled and advised managers and supervisors on personnel issues, performance management, and disciplinary actions, either making or approving management/corrective actions when appropriate.Ensured compliance with all applicable labor laws, including FMLA, FLSA, ADA, COBRA, and state equivalents.Conducted workplace investigations into allegations of discrimination, harassment, and violations of company policy, and implemented corrective actions.Selected new benefits brokers, introduced a streamlined enrollment process, and successfully partnered with stakeholders to negotiate no rate increase in 2022 and 2023.Partnered with department heads and team managers to complete the annual performance evaluation program and implement company-wide action items resulting from those reviews.Developed robust emergency preparedness plans and policies for COVID-related operations and compliance. Maintained operational levels and production outputs during the height of the pandemic with severe workplace restrictions in place.Administered, maintained, and curated all company policies involving personnel including the Employee Handbook and similar standard operating procedures.Negotiated contracts, leases, and bulk purchase agreements, resulting in savings of over $250,000 in one fiscal year.Served on the company safety team, and reviewed policies and other documents for compliance with OSHA standards. Show less

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  Center for Families and Relationships

  Nov 2023 - now

  Chief Operations Officer

  Oversaw human resources, information technology, facilities, and office management functions at a 501(c)(3) tax-exempt non-profit organization with 40 full-time employees and 40 contractors. This included supervising two direct reports and six indirect reports.Spearheaded strategic planning for the projected multi-year growth phase by providing subject matter expertise to other members of leadership and the board of directors.Negotiated an extensive scope of work and contract with an external consulting agency to develop a business plan focusing on modeling sustainable growth for five years. Successfully managed the physical expansion of operations by relocating all administrative personnel to a new facility with 18 offices.Improved IT consultant performance by implementing accountability measures, including enforcement of existing SLAs, resulting in reduced ticket turnaround time and increased responsiveness.Recruited a new CFO and HR Manager to establish a strong administrative foundation for expected organizational growth.Expanded benefit selection by leveraging existing broker relationships and oversaw the entire open enrollment process, including presenting updated enrollment educational materials.Optimized the existing underperforming HRIS system by fixing implementation errors that were hindering the use of existing features.Served as the lead architect for internal IT upgrades, overseeing the deployment of scalable security and network equipment to unify systems and facilitate expansion into satellite locationsChaired an internal organization modeling workgroup that conducted operational SWOT analysis and workforce planning exercises. This produced a growth-oriented org chart which will be used for strategic hiring over the next 1-3 fiscal years.Prepared and delivered customer service training programs and in-services for medical reception and billing staff members to enhance communication and productivity. Show less