Heidi Scaccianoce

Heidi Scaccianoce

Bank Teller

Followers of Heidi Scaccianoce513 followers
location of Heidi ScaccianoceGenoa, Illinois, United States

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  • Timeline

  • About me

    Customer Success Specialist| Entrepreneur

  • Education

    • Northern Illinois University

      2017 - 2021
      Bachelor of Science - BS Marketing Senior

      Activities and Societies: Member of Delta Sigma Pi (since Nov. ‘19) GPA: 3.3/4.0 College of Business

    • Northern Illinois University

      2020 -
      Certificate Digital Marketing
    • Northern Illinois University

      2017 - 2021
      Minor Data Analytics

      Minor in Data Analytics with a Certificate in SAS

  • Experience

    • First Midwest Bank

      Jun 2019 - Jul 2020
      Bank Teller

      Effectively count, sort and balance machines, vaults and a cash drawer. Provide clients with options to make sound financial decisions for their futures. Build client trust and loyalty through personalized recommendations to fit their financial needs. Understand the importance of teamwork/being a team player, setting and reaching goals, as well as contributing to the overall success of the branch and company as a whole. Developed communication and customer service skills to an even higher level of achievement. Show less

    • Zoro.com

      Jul 2020 - Aug 2020
      Digital Marketing Intern

      6 week internship. Assisted different digital marketing departments in specified projects, including documenting data flows in Lucidchart, Business category tracking, Marketplace SKU analysis, Google Ads work, and utilizing Google Suite to complete the tasks at hand.

    • Mason Properties

      Nov 2020 - Apr 2021
      Rental Agent

      Assisted tenants and clientele in renting and financial transactions. Took payments for tenants, updated tenant accounts in computers, showed apartments to interested individuals, drew up legal lease contracts, filed and processed applications, spoke directly with clients/tenants over the phone and through email.

    • BOX Partners LLC

      May 2021 - Jan 2022
      Marketing Assistant

      Utilized Microsoft systems to create content for marketing content updates for customer accounts.Worked as a part of the National Accounts team to work with customer accounts such as Amazon, Staples, Office Depot, Grainger and more.Updated marketing content by creating files of new and improved copy and images, and communicated with marketing/content support teams on the back end of accounts such as Amazon, Staples and more to get the updates to post live online.Incorporation of my digital marketing experience to come up with additional updates that could enhance the customer experience from an e-commerce standpoint. Show less

    • Hunter Star Properties

      Feb 2022 - Feb 2023
      Leasing Consultant

      Lease apartments to prospective tenantsTake interested parties on tours and showings of properties and follow through with leasecreation and rentalsProvide excellent customer service via phone, email and in person to all interested rentersand tenantsTrain coworkers on office procedures and rental processesAbide by Fair Housing Laws and tenant and prospect confidentialityFix and update marketing for Facebook, Google, Instagram and website property listingswhen necessaryWeb content updates Show less

    • RAM Partners, LLC

      Feb 2023 - Nov 2023

      Carry out accounts receivable activities such as collecting and scanning paymentsFile and organize reports based on accounting and rent activitiesFile and follow through with collections and eviction processesDraw up notices to residents with overdue balancesCall and set appointments with residents in need of payment plansFollow through with leasing activities such as calls, showings, appointments, drawing up leases, completing application processes and following through with move in activitiesUpdate and approve weekly and monthly reports and pricing updates Show less

      • Assistant Property Manager

        Feb 2023 - Nov 2023
      • Leasing Consultant

        Feb 2023 - Mar 2023
    • Hei ‘N Bry

      Jan 2024 - now
      Entrepreneur

      Entrepreneur and small business owner in the consumable goods industry, specializing in health, home and beauty.

    • Fox Valley Fire & Safety

      Jan 2024 - now

      Temporary position, hired on for project assistance. Enter inventory and contract list details into Microsoft Excel, paying extremely close attention to detail in order to meet template expectations and requirements, for uploading and updating into company data processing software.

      • Customer Success Specialist

        Apr 2024 - now
      • IT Data Entry Project Assistant

        Jan 2024 - Apr 2024
  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer Speaker

      Issued by Kids'​ Chance of Illinois
      Kids'​ Chance of IllinoisAssociated with Heidi Scaccianoce
    • Volunteer

      Issued by Feed My Starving Children
      Feed My Starving ChildrenAssociated with Heidi Scaccianoce
    • Student Volunteer

      Issued by Huskie Food Pantry on Aug 2017
      Huskie Food PantryAssociated with Heidi Scaccianoce
    • Volunteer

      Issued by NIU Honors Program on Aug 2017
      NIU Honors ProgramAssociated with Heidi Scaccianoce