Jacques Marais

Experience

• 

  Reliance Security Services Ltd

  Dec 2001 - Aug 2002

  Security Officer

  • Standard security officer duties. Patrolling, reception duties, loss prevention, processing of visitor passes, access and egress control.

• 

  Universal Security

  Feb 2003 - now

  Contract Oversight: Manage security contracts for clients in the UK, ensuring compliance with SLAs.Client Relations: Build strong client relationships, address security concerns, and serve as the main contact for contractual matters.Risk Assessment: Identify security threats, conduct risk assessments, and provide mitigation recommendations.Team Supervision: Direct and supervise security personnel, ensuring proper training and adherence to contractual requirements.Regulatory Compliance: Stay updated on UK security regulations, ensuring contract alignment with legal requirements.Incident Response: Develop and implement incident response plans, coordinating with internal teams and stakeholders.Budget Management: Manage security contract finances, including budgeting, cost control, and financial reporting.Performance Monitoring: Implement KPIs to assess security service effectiveness and make data-driven improvements.Contract Negotiation: Participate in contract negotiations, ensuring terms meet client and provider needs.Emergency Planning: Develop and review emergency response plans, collaborating with clients and authorities.Technology Integration: Stay informed on security technology advancements, recommending tools to enhance operations. Show less • Approval of £600 000 annual leave• 3 Operational Controllers• 3 Mobile Supervisors• Portfolio of clients in London• Wage Queries• Variation Orders• Uniform and ID cards• SLA’s & KPI’s• Service review meetings• Costings• Site and Mobile Assignment Instructions• Staff training/Driver Assessment• Control Room auditing (ACS Accreditations)• Health and Safety/Environmental Policies• OFI’s• Financial analysis and reporting• Supporting payroll• Transitioning from RoleCall to Timegate• Managing remote TimeGate accounts• Managing RVM services• Managing all mobile patrol contracts Show less

  • Contract Manager

    Jun 2016 - now

  • Planning and Control Centre Manager

    Aug 2014 - Jun 2016

  • Control Room Manager

    May 2010 - Aug 2014

  • Senior Shift Manager

    Mar 2008 - May 2010

  • Shift Manager

    Oct 2005 - Mar 2008

  • Site Manager

    Oct 2004 - Oct 2005

  • Security Officer

    Feb 2003 - Oct 2004