
Andrea Deveney
Administrative Assistant / Vacation Counselor

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About me
Dynamic Administrative Professional with 18+ years in client focused positions.
Education

Gene Juarez Academy of Beauty
2009 - 2010Cosmetology Cosmotology
Regent University
2018 - 2023Bachelor of Applied Science - BASc Legal Assistant/ParalegalExpected Graduation 2023Legal Specific Coursework Completed by Spring 2021: Foundations of Paralegal Studies | Legal Research & Writing | Introduction to Judicial Systems | Investigation into Litigation | Law Office Environment | Civil Litigation
Experience

Vacation Internationale
May 2003 - May 2011Administrative Assistant / Vacation Counselor• Provided exceptional customer service by tracking and scheduling client vacations utilizing multi-line phones and vacation tracking software.• Used payroll data to meticulously calculate and reconcile commission.• Innovatively implemented solutions to meet company needs by creating graphs, flowcharts, spreadsheets, and training manuals.• Effectively facilitated and customized communication with 13 sales offices.

Split End Salon
May 2011 - Jun 2015Stylist• Provided hair styling and coloring services while building lasting working relations.• Created an efficient inventory tracking and ordering system.• Handled numerous administrative functions to support company efforts, including answering phones, completing data-entry, and scheduling appointments.

OMBU SALON & SPA
Jun 2015 - Aug 2018Stylist and Lash Designer• Provided hair styling and coloring services while building lasting working relations.• Created an efficient inventory tracking and ordering system.• Handled numerous administrative functions to support company efforts, including answering phones, completing data-entry, and scheduling appointments.

InSpa Corporation
Aug 2018 - Oct 2020Spa Administrator/Apprenticeship Administrator• Consistently schedule appointments for up to 12 providers, with varying appointment types, balancing timeliness with multiple rotating schedules and maximize efficiency for individual profitability as well as maintaining the company’s bottom line.• Efficiently manage front desk staff, including training, personnel management, and cash audits/reconciliations.• Regularly provide administrative support by creating a staffing schedule, conducting inventory counts, ordering supplies, and developing and maintaining a new filing/organization system.• Develop the apprenticeship program and draft contracts, program manuals, and training materials. Show less

AUDIT & ADJUSTMENT COMPANY, INC
Oct 2020 - Mar 2022Legal Assistant• Accurately maintain consumer records, communication, plans and histories• Meticulously record incoming communications from various courts to inform various departments and clients of the status of filings• Detailed and efficient preparation of court documents, initiating civil suits through to securing judgements, ensuring accuracy throughout as additional information is obtained• Answering consumer questions regarding the various legal processes making sure they understand options and where they are at in the process• Communicate clearly and effectively with third party service company to ensure accurate and secure service of sensitive documents, tracking information to accurately report to various county courts• Maintain standard confidentiality of information as well as holding to HIPPA and FDCPA regulations Show less

Moulton Law Offices, P.S.
Apr 2022 - Aug 2022Production Paralegal• Facilitated Intake procedures for incoming requests to amend current Trust documents, ensuring all necessary documentation is present and organized both digitally and physically. • Assisted in production of new Trust documents, amendments to existing Trusts maintaining quality and accuracy.• Oversaw up to 8 Trust Amendment signings per week, confirming all required signatures and notarizations required were completed in a timely manner.• Obtained answers to various questions in regard to the execution of trusts. • Once signings were complete, validated clients received their necessary records as well as guaranteed office records were complete and up to date. • Prepared documents for mailing to clients when required.• Maintained own signing schedule, to ensure that other duties were completed in a timely manner as well.• Communicated between other departments as to the status of documents, facilitating the expedition of all requested documents. Show less

Spokane County
Jan 2023 - nowPublic Records Specialist
Licenses & Certifications

Notary Public
Washington State Department of LicensingMay 2022
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