Jan Maclean

Experience

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  Barclays Bank

  Aug 1974 - Apr 1999

  Operations Manager

  Managed 200+ staff including HR responsibilitiesBranch Management of 6 sitesLogisticsRisk decisionsInternal account reconciliationFacilities

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  Mondial

  Jul 2002 - May 2006

  Team Manager - Volkswagen Luxury Cars

  My role was to set up and run a new customer services centre to meet the launch and ongoing needs of customers for the Toureg & Phaeton . This included recruitment , facilities, process development etc.Ongoing needs were customer service levels and delivery , staff development, complaint handling etc.

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  Optima Control Solutions Ltd

  Jun 2006 - Nov 2013

  Office Manager/ Directors PA

  Optima is an engineering company highly specialized in designing, building and commissioning complex control systems for various production lines. These are the key industries we work in: Paper, Plastics, Packaging, Metals, Food&Bev. We are able to offer turnkey solutions to any manufacturing sector. Highly specialized in Drives, Motion, PLCs and SCADA.I support 4 directors including the managing Director in all administration and operational areas. My other duties include* Office Management* HR Administration* Health & Safety Officer* Credit Control* Facilities management* Accounts payable & receiveable Show less

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  DSM Chartered Accountants Ltd

  Dec 2013 - Sept 2015

  Practice Manager

  Management of a team of 4 Admin staff, Operations Management, Identification and documentation of processes & procedures, Adherence to Regulatory body Best Practice, Facilities, Diary management , PA to 3 Directors , HR , Reconciliation , H&S

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  Retired

  Jun 2024 - now

  Retired

  Reporting directly to the Managing Director and Board , responsible for all HR, Premises , Health & Safety, Credit Control, Supplier Contracts etc. together with ensuring the Practice meets all regulatory requirements and current UK legislation. ,