Tera Udall

Experience

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  LoopNet

  Aug 2008 - Jul 2009

  Managed Services Associate

  Performed accurate and speedy data entry of commercial real estate listings information using Excel and Access to publish third party data onto LoopNet’s web database. Created checks and balances to prevent data inconsistencies and inaccuracies. Interacted and collaborated with multiple teams.Compared and reconciled multiple sets of data using Excel.Processed and prioritized large pipeline of new accounts while maintaining ongoing accounts in Sales Force, requiring monthly or quarterly updates. Show less

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  Redwood Regional Medical Group

  Jul 2009 - Aug 2012

  Accounts Receivable Collector

  Responsible for processing and resolving Medicare and Medi-Cal insurance claim denials. Identified and addressed denial trends, researched and responded to Medicare audits, including RAC, and ensured claims complied with CMS billing guidelines.Experience working with ICD-9 and CPT Codes, working knowledge of medical insurance medical terminology, and CMS billing guidelines. Answered a variety of customer phone calls, identifying patient grievances and escalating properly while providing excellent customer service and handling all inquiries in a timely and professional manner. Resolved patient issues regarding outstanding balances, coordination of benefit issues, and insurance claim disputes.Verified patient eligibility with various insurance carriers through web portals and phone calls. Drafted persuasive appeals to insurance carriers and correspondences to outside facilities for overdue balances.Interpreted explanation of benefits, verified correct payment of claims and contractual adjustments.Scanned billing records, maintained electronic record database, and archived hard copies for storage. Show less

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  Public Defender of County of Sonoma

  Jul 2012 - Oct 2013

  Law Clerk

  Supported deputy public defenders representing indigent clients in misdemeanor and felony cases by writing motions and performing legal research on criminal law and procedure issues.Drafted memoranda, motions for expungement, motions to suppress evidence, motions to dismiss counts of the complaint, motions to dismiss for lack of a speedy trial, and motions for access to information in the personnel file of an arresting police officer.

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  Brayton Purcell LLP

  Oct 2013 - Sept 2014

  Law Clerk

  Responsible for trial related support of attorneys.Drafted motions in limine, opposition to motions in limine, motion for new trial, motions to tax costs, opposition to motion to tax costs, trial briefs, page line designations, witness outlines, and blog posts. Performed legal research on plaintiff's toxic tort claims, including products liability and premises liability, evidence, and civil procedure issues.

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  Healdsburg Hospital

  Oct 2014 - May 2015

  Patient Accounts Specialist

  Worked on multiple special billing projects: reviewed hospital's Medicare credit balance report and processed necessary refunds to Medicare; fixed Medicare and Medi-Cal billing errors and submitted clean claims on UB-04 and 1500 claim forms; settled outstanding A/R for sub-acute E&M visits.

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  Healdsburg Hospital

  Aug 2015 - Jul 2017

  Reviewed, revised, and drafted:- Physician professional services agreements to ensure compliance with the physician self-referral law (Stark), Anti-kickback statute, state law, medical staff bylaws and hospital policies and procedures.- Health IT vendor agreements, commercial leases, independent contractor agreements, nurse traveler/registry agreements, contracts for supplies and other hospital contracts.- Business Associate Agreements to ensure compliance with HIPAA/HITECH.Performed compliance risk assessments, security risk analysis, drafting compliance policies and procedures, and performing audits on physician contracts and business associate agreements. Show less Responsible for contract management, including: reviewing new contracts and contract renewals to ensure compliance with federal, state, and hospital policies; tracking the negotiation and execution of contracts, drafting new agreements, amendments, and terminations; filing and maintaining contract database. Collaborates closely with representatives of the executive team as well as key department managers and directors to gather, validate, track, and record the necessary components of contract files. Maintains appropriate controls over confidential and proprietary information related to contractual arrangements, including the private information of physicians and other contracting parties. Show less

  • Attorney

    Dec 2015 - Jul 2017

  • Contracts Administrator

    Aug 2015 - Dec 2015
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  Sutter Health

  Jul 2017 - now

  Provides legal operations support to Sutter Health Valley Area affiliates, including acute care hospitals, medical foundations, Family Medicine Residency Program, and Program for All-Inclusive Care for Elderly (PACE).

  • Senior Counsel

    Aug 2023 - now

  • Counsel

    Jul 2017 - Aug 2023