Ismeth Mikhail

Experience

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  RSH (Singapore) Pte Ltd

  Nov 2014 - Mar 2015

  Customer Sales Associate

  KLCC Outlet (NOW CLOSED).Assisting the customer needs and wants, upsell the product to customers, help replenish the inventory.

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  Shangri-La Hotels and Resorts

  Apr 2015 - Feb 2016

  Part timer - Banquet, Horizon Club

  Services, Customer services(PR), Computer skills.

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  Shangri-La Hotels and Resorts

  May 2016 - Aug 2016

  Internship

  Got into 6 Departments during my internship which were Housekeeping, Lemon Garden Cafe, Room Service, Horizon Club and Business Centre, Gift Shop.

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  IHG Hotels & Resorts

  Jun 2017 - Jan 2019

  Bellman
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  Grab

  Feb 2019 - now

  Delivery Driver Helper
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  Instagram

  Mar 2020 - Aug 2020

  Digital Marketing Specialist

  Our business model is in Food and Beverage precisely on Cake & Pastries. Handling about 5-10orders daily. Generating leads using whatsapp business/instagram ( social media ) for closing orders. Would be using form/CTA (CALL TO ACTION) that I've made as a template. Saved customers info using excel and would be following up customers by info that I have for example sending personalised greetings card, festival greetings. Come and support my mom small Instagram business channel and still running to this day! @vanilla.and.me Show less

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  Lalamove

  Apr 2020 - Dec 2020

  Delivery Driver
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  Kopi Hainan

  Oct 2021 - Mar 2022

  Small Business Owner

  Roadside coffee stall. I’ve hired a helper for my operation basis. This business has taught me accounting, PR & marketing, supply chain management, time management, HR, legislation etc. Open from Tuesday-Sunday from 11am until sold out. Closed on Monday. Have a look on my Instagram page @kopihainanpetronas_aj for daily update. ☕️❤️

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  Kopi Wokey

  Mar 2022 - now

  Founder

  COMPANY / SSM NO : 003381401-WCheck out my Instagram for business updates! @kopiwokeyyel

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  Promen Real Estate

  Jul 2023 - Jul 2024

  Real Estate Consultant

  Real estate specialist in Kuala Lumpur and Shah Alam area. Understanding buyer preference. Maintaining rapport with the buyer. Selling new launch condos in Kuala Lumpur for about RM2 million in nett sales in my first 4months in the year 2023 with current OPR of 3% in Malaysia.HIGHLIGHTS- Real estate market analysis and pricing strategy- Client relationship management (referrals and repeat business)- Sales techniques (e.g., cold calling, property assessments)- Negotiation and closing deals- Attention to detail in contracts and property management Show less

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  Freelance

  Feb 2024 - now

  Real Estate Investor
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  Shuwiit

  May 2024 - now

  Chief Operating Officer

  - Launched a roadside waffle street business in Kelana Jaya, focusing on high quality, made-to-order waffles.- Managed daily operations, including food preparation, customer service, staffing and inventory management