Mohammed Hindi

Experience

• 

  BIC Contracting

  Oct 2008 - Feb 2012

  MEP engineer

  MEP Engineer of the Capital Gate ( The world Most inclined Tower) During Construction, Commissioning, and Handover

• 

  Macro

  Mar 2012 - Apr 2016

  The operations Manager of Umm Elemarat Park managing the operations of - Handover and Defect Liability Period- Hard Services- Soft Services- Reports and Documentation- Events and coordination- Ticketing and Security- Legal and Standards Compliance- Staff Management Leading facilities management team and services provider of Gov Assets ( Schools, Mosques, Offices, Theaters) focused on - End Users Needs and Operations- Standards and Statutory Compliance- Handover and DLP- Processes and Procedures- Customers satisfaction- CAFM development and Operations- Assets Capturing and Registery- Daily Operations.- End Users Requirements Technical Facilities Coordinator for the transition and Operations of the Capital Gate Abu Dhabi (The worlds most Inclined tower)- Technical Support- FM Consultancy- Team Setup- Handover Process and Documentation - Team Build- Coordination with Stakeholders- Tenants relation and support-CAFM setup and Asset Capturing

  • Operations Manager

    Sept 2015 - Apr 2016

  • FM Area Manager

    Jan 2014 - Sept 2015

  • Senior Technical Coordinator

    Mar 2012 - Dec 2013
• 

  Meraas

  Apr 2016 - Mar 2021

  Facilties Manager

  • Managedthefacilitiesofover4000residentialunits,400retailsunits,andthemaster communities.• Plannedandmanagedresourcesandbudgettosupportanddeliverobjectivesinalignment with the community and company objectives. • Developedstrongteamsbyskillfullyrecruiting,orientingandtraining,hard-working employees.• Conductedauditsandriskassessmentstoachieveregulatorycompliance.• Managedspecialistsserviceproviderandmanagedcoordinationtoensureextendedassetlife cycle.• Successfullymanagedbothmodelsoftotalfacilitiesmanagementmodelandmanagingagent model with over 100 contract.• Resolvedcustomerissueseffectively,usingstronginterpersonalskillsandconflictresolution techniques.• Leaddevelopment,setupandimplementationofenterpriseassetmanagementsystem, process, and workflows to ensure smooth operations and optimized asset life.• Performedbestpracticesandqualitystandardstocomplywithoccupationalhealthandsafety procedures.• Plannedandcoordinatedpreventativemaintenanceandreactiverepairworktomaintaincost efficiency.• Completeddetailedinspectionauditsonspecifiedtimeframetopromotesatisfactionand safety. Show less

• 

  Dubai Holding

  Mar 2021 - Dec 2021

  Manager

  • Managedthefacilitiesofover4000residentialunits,400retailsunits,andthemaster communities.• Plannedandmanagedresourcesandbudgettosupportanddeliverobjectivesinalignment with the community and company objectives. • Developedstrongteamsbyskillfullyrecruiting,orientingandtraining,hard-working employees.• Conductedauditsandriskassessmentstoachieveregulatorycompliance.• Managedspecialistsserviceproviderandmanagedcoordinationtoensureextendedassetlife cycle.• Successfullymanagedbothmodelsoftotalfacilitiesmanagementmodelandmanagingagent model with over 100 contract.• Resolvedcustomerissueseffectively,usingstronginterpersonalskillsandconflictresolution techniques.• Leaddevelopment,setupandimplementationofenterpriseassetmanagementsystem, process, and workflows to ensure smooth operations and optimized asset life.• Performedbestpracticesandqualitystandardstocomplywithoccupationalhealthandsafety procedures.• Plannedandcoordinatedpreventativemaintenanceandreactiverepairworktomaintaincost efficiency.• Completeddetailedinspectionauditsonspecifiedtimeframetopromotesatisfactionand safety. Show less

• 

  Red Sea Global

  Jan 2022 - now

  • Developedandimplementedcomprehensivepreventiveandreactivemaintenancestrategies aligned with organizational goals and prioritized maintenance activities based on criticality and impact on operational efficiency to optimize resource allocation.• Managedtheconstructionsupportservicesofcateringof100,000mealsperday,laundryof 30,000 occupants, accommodation management, maintenance, and technical support.• Establishedrobustvendormanagementprocessestoensureseamlesscollaborationwith outsourced service providers and evaluate performance metrics regularly to maintain service quality and minimize disruptions to operations.• Implementedcompanypoliciesandlegalguidelines.• Facilitatedseamlessrunningofoperationsanddrovecontinuousoperationalimprovement, customer satisfaction and staff development.• Formulatedbusinessplanstoincreasegrowthandminimisecostforcompanyprioritized investments in technology upgrades.• Strategicallymanagedtransitionsbetweenoutsourcedcompaniestosafeguardknowledge retention and operational continuity.• Designedbusinessstrategiestoobtainshortandlong-termgoalsforcompany.• Managedbusinessoperations,financialperformance,mediumandlong-termcapital expenditure plans that align with organizational objectives• Integrationofsustainabilityprinciplesintoallaspectsofbuildingmanagement,including energy consumption, water usage, waste management, and materials procurement• Developandimplementinitiativestoreduceenvironmentalimpactsandenhancebuilding's eco-efficiency.• Minimizeddiscrepanciesbyeffectivelytrainingemployeesonbestpractices,policiesand procedures. Show less

  • Director of Facilities Management

    Jan 2024 - now

  • Associate Director Facilities Management

    Jan 2022 - Jan 2024