Giulia Serafini

Experience

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  Cecchi Gori Pictures

  Jan 2000 - Jan 2001

  Actress
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  A.s.p. Srl

  Jan 2006 - Jan 2007

  Actress

  Actress of "Appuntamento a ora insolita" directed by Stefano Coletta

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  Rai - Radiotelevisione Italiana

  Sept 2009 - Jul 2010

  Costume maker

  Responsible for ageing historical costumes for the movie "Terra Ribelle" shoot in Buenos Aires, sponsored by Rai FictionUsing manual techniques, artificial degradation and scenographic intervention with natural and chemical materials

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  Hong Kong Cultural Center

  Jan 2010 - Jan 2010

  Assistant Costume Designer

  Assistant costume designer for the opera "Bohème"

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  Dom Pedro V Theater

  Jan 2010 - Jan 2010

  Assistant Costume Designer

  Costume designer assistant for the Opera "Dido and Aeneas"

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  Taipei Arena

  Jan 2011 - Jan 2011

  Assistant Costume Designer

  Costume designer assistant for the Opera "Aida"Responsible for coordinating Italian and Taiwanese staff

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  Guangzhou Opera House

  Jan 2011 - Jan 2011

  Assistant Costume Designer

  Costume designer assistant for the Opera "Tosca"

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  Fondazione Alda Fendi

  Jan 2013 - Jan 2013

  Costume Designer

  Responsible for the costume department in the show "Inaccessibile " directed byRaffaele Curi for Fondazione Alda Fendi

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  Sgtc Consulting Company 飞路公司

  May 2014 - Nov 2014

  Junior Merchandiser

  Service of assistance for Western buyers to produce different type of manufacturesin ChinaResponsible for quality control in Chinese factoriesOnline and onsite researches based on costumers needsSpoken and written translation (English, Spanish, Italian and Chinese)

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  Goodfellas Italian Restaurant

  Jan 2015 - Sept 2015

  Restaurant Manager

  Built lasting client relationships, becoming the beating heart of the restaurant success Responsible in setting targets to ensure the team is capable to achieve them through training and incentives and maintain a low staff turnoverResponsible of taking reservations online and in person, ensuring no booking overlaps In charge of events organization such as customized business dinner, birthday party, anniversary Learned how to adapt myself in high stress environment with ability to maintain high level professionalismImproved standardsLeading my team and coordinating it with the others company restaurant managementCreated daily reports to ensure accurate accounting of all transactions Managed schedules and oversaw daily operations Show less

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  Aplaya Beach Bar & Restaurant

  Nov 2015 - Oct 2016

  General Manager

  Developed multi-tasking skills and ability to simultaneously manage various projects and schedules, being responsible of over 50 employees in a venue open from 8 am to 2 am. Developed marketing campaigns to improve restaurant visibility and increased costumer engagement on company social media.Implemented a revised inventory system resulting in a 20% decrease in losses incurred by F&B wastes. Trained FOH staff to the highest standards of customer service, ensuring increased guest satisfaction, reducing staff turnover.Lead the Executive Chef to oversee the food cost, preparation, and presentation, to guarantee quality results.Consistently exceed monthly sales goals, by training staff on up-selling techniques.Partnered with Bar Manager to create customize signature cocktails. Oversee administrative tasks, including HR, equipment, F&B purchasing, maintenance and other needs as they arise.Imparted storage conditions and standardized ordering procedures. Show less

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  The Captain Speakeasy & Restaurant

  May 2017 - Oct 2020

  General Manager

  Overall responsible to the Food and Beverage of the restaurantStaff recruitment, interview, and selectionGeneral training, sequence of service, restaurant checklistsResponsible of developing and leads a high-performance team, accountable to deliver service excellence and improve brand standards as well positioning the restaurant as a preferred destination within competitors in Shanghai market.Responsible on overall ordering process, maintain strong relationship with company suppliers, time scale of delivery and shelf life productsIncrease revenues and guest turn overResponsible of recipes, costing, menu planning and developmentMarketing plan, events, and activitiesEnsure that the restaurant management daily, weekly, and monthly complete and send correctly all the paperwork requestedOnce per week organize management meetings with all the supervisors and managers of the venue Fully responsible to account of orders, budget, and stock requirementsComplete responsibilities of daily, weekly, and monthly forecast 1⁄4 in advance for the revenue and products to maintain the growthPersonal interaction with guests to ensure satisfaction and make continuous improvement Recognized by partners for commitment to quality in managing the outlet, great example for the other company’s restaurants Show less

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  The Sanctuary

  Jul 2021 - Sept 2021

  Startup Manager

  Prepare and finalize the commissioning strategy of the project and assure his implementation throughout the entire project lifeAssure the compliance of commissioning cost with the assigned budgetDevelop innovative services to avoid booking overlapping and no shows Define clear objectives and timeframe for every departmentConstantly monitoring the booking team to maximize selling opportunities Define a smart floor map layout to obtain a more profitable income

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  The Sanctuary Ecoretreat

  Sept 2021 - Dec 2021

  F&B Manager

  Develop new methods to improve internal communication and provide an effective flow of information between departments (Company intranet)FOH and BOH staff checklistDrafting of service standards and rules Forecasting to set growth goals and determine the overall profit avoiding wasted funds on labor, inventory and operating expenses

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  Soho House & Co

  Jun 2022 - Jun 2023

  Director of Food and Beverage

  Responsible for the F&B department of the entire House: including Restaurants/Bars, Room Service and Banquets/Catering.Rebuild the all team structure: duties, procedures, checklists, grooming, trainings, standards.Hotel Duty Manager responsibilities. Supervisor for daily banqueting and events.Adhere with strict budget expectation for both products and labor.Revenue monitoring and forecast.