Donna Soohoo

Experience

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  Russek Advertising

  Jan 1986 - Jan 1993

  Print Production/Account Management
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  Cosgrove Associates

  Jan 1994 - Jan 1995

  Freelance Studio Artist
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  Providian Financial

  Sept 1996 - Feb 2003

  Studio Manager

  Collaborated with creative and print production teams, ensuring deadlines were met. Proofed matchprints, personalizations and insertions and attended presschecks. Recruited and trained additional freelancers as needed. Coordinated creation of the graphics department in the London office December 1999–May 2000. Investigated new technologies and tools and evaluated their use in enhancing department efficiency and processes, e.g., asset management systems, jukebox and color printer research.

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  Onboard Partners

  Feb 2003 - Dec 2008

  Web Producer

  Supervised scheduling, production and QA of credit card acquisition and customer activation emails, banner ad campaigns, static micro sites and transactional web sites.

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  Wells Fargo

  Aug 2009 - Dec 2009

  Producer

  Project managed benefits enrollment for retirees and COBRA participants. Coordinated communications integrating Wachovia team members into the time and attendance system as part the final phase of the merger. Implemented the Wells Fargo Volunteers microsite into Teamworks, the company intranet.

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  Wells Fargo, HR Communications

  Jan 2010 - Nov 2015

  Senior Web Producer

  Project manager for Career & Development, Getting Started at Wells Fargo and other HR Portal sites in development. Experience with retirement benefits, 401(k) Plan, team member and executive compensation lines of business. Managed integrated online and print projects of varying levels of complexity and duration. Created and maintained detailed project plans and resource allocations. Ensured projects adhered to clearly defined scope, budget and schedule. Clearly articulated process, timelines, roles and responsibilities. Coordinated implementation with online and print partners. Facilitated project meetings, identified risk, and reported on progress. Show less

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  Bounteous (formerly Infield Digital)

  Nov 2015 - Jan 2022

  Senior Project Manager

  • Coordinate responsive site builds with solution architects, developers and business partners, including Brand Design, Web Marketing, People Ops and CX teams• Create and maintain Jira boards• Facilitate sprint planning and backlog grooming• Manage resource allocations• Create statements of work, budget reports, and reconcile invoicing• Facilitate project meetings, report on status, identify risk• QA support, author training for Adobe Experience Manager (AEM) and Smartling, DAM asset optimization and documentation Show less

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  Dropbox

  Aug 2020 - now

  Web Operations Producer

  • Work collaboratively with Design, Marketing, Development and other partner teams to design and deliver engaging and relevant web experiences to visitors and prospects • Manage authoring and publishing of Dropbox’s consumer-facing websites, monitor JIRA tickets, resource planning, performance to SLAs, and drive resolution with ITS on CMS development• Plan and drive what gets done in what order, align with functional stakeholders on priorities, identify risks and dependencies• Establish processes for publishing and related activities; enhance existing processes by identifying gaps and opportunities for improvement • Manage the library of assets, produce documentation, lead training, and share web best practices to scale where needed Show less