Sean McCarron

Experience

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  Total Armored Car

  Jan 2009 - Jan 2011

  ATM Processor/Messenger

  ● Performed pick up and delivery of various amounts of monies to customers across the area.● Replenished and serviced ATM machines for various banks and customers.

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  Suburan Collection

  Jan 2009 - Jan 2009

  VW Salesman - Mazda Service Advisor

  ● Assisted customers with the purchase of new VW vehicles and financing.● Guided and assisted customers with problems regarding vehicles and regularly scheduled maintenance.● Provided computer support with software and other IT issues.

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  SecTek, Inc

  Jan 2011 - Jan 2012

  Security Officer

  ● Secured U.S. Patent and Trademark Offices.● Monitored CCTV, access control, emergency response, threat analysis, report writing, and IT management.

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  Alimar Security

  Jan 2012 - Jan 2012

  Patrol and Dispatch Division Supervisor

  ● Managed 30 officers and 6 dispatchers while monitoring alarm dispatch and times.● Promptly responded to alarms and customer complaints.● Investigated issues, wrote and reviewed reports, conducted skip trace investigations, and provided IT support.

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  Raymond & Son

  Nov 2013 - Feb 2015

  Farm Hand

  ● Assisted with daily operations of wheat farm.● Operated tractor and combine and implemented repairs, including diesel work, welding, and fabrication.

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  Insulation Man

  Mar 2015 - Oct 2016

  Laborer

  ● Accurately set up machines and hoses and prepped houses for spray foam application.● Inspected work and working conditions for crawl spaces, attics, and roofs.● Ensured clients were satisfied with work performed and other customer service related issues were addressed.

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  Servpro of Novi/Bloomfield

  Oct 2016 - Jun 2017

  Mitigation Technician

  ● Performed general labor, including customer service, demolition, mitigation, setting equipment, and cleaning of job site and company property.

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  Oxford Fire Department

  Jan 2017 - May 2019

  Fire Fighter/EMT - P.O.C.

  ● Performed firefighting and fire prevention duties and rescues while maintaining all fire department apparatus and equipment.● Rendered emergency first aid and medical treatment.● Assisted in training programs and public education activities.

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  Pontiac General Hospital

  Mar 2019 - Aug 2020

  EMT-B

  ● Triaged patients and assisted doctors with treatment and medications.● Provided quick and efficient assistance to patients in urgent situations.

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  GM Proving Grounds

  Aug 2020 - Jan 2021

  Fire Fighter, EMT/Fire Captain/Battalion Chief

  ● Responded to emergency situations while operating emergency response vehicles and providing fire and medical services.● Conducted fire and security related inspections while patrolling the premises.● Performed security wand tours, identified access levels, and ensured proper documentation is submitted.● Answered telephones, direct calls, close road systems, and wall clocks.

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  LogicalisUS

  Aug 2021 - Jul 2022

  Service Desk Agent

  ● Efficiently manage up to 60 issues per day while providing support via phone, email, and chat to employees of corporate clients.● Support users on Microsoft Office Products, troubleshooting Outlook, VPN connectivity, remote access, and mobile devices, including configuration and email sync.● Utilize Active Directory database to reset network passwords and assist user in adding and changing network printers.

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  Michigan State University

  Jul 2022 - now

  Desktop Support Technician / Information Technologist I