Jeremy Lutz

Experience

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  MPS

  Jan 1996 - Jan 2008

  Owner

  • Created innovative TQM plans to increase customer satisfaction• Gathered customer requirements and wrote proposals to acquire new business• Managed costs to increase profits. Through observing employee processes, created training plans to improve performance and lower costs• Managed over 12 employees and worked with business partners to coordinate workflow• Utilize MS SharePoint to maintain customers, track problems and manage project documentation• Tracked budget and finances using QuickBooks, MS Project and Excel Show less

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  Litton PRC

  Apr 2000 - Sept 2000

  Junior Programmer

  • Developed MS Access Database using VBA• Maintained and debugged MS Office applications using VBA

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  Dynamic Controls Inc.

  May 2000 - Aug 2003

  Software Engineer

  - Perform research, acquire and create data acquisition systems for testing of various hardware devices for the USAF- Implement and deploy acquisition system on site. Trained engineers to use acquisition programs. Create new software to improve data analysis using C, VB, NI LabView, and Matlab products - Manage new technology project efforts to provide better data acquisition capabilities for engineering staff. These data acquisition systems are used for the X-43 Projects as well as various other aerospace applications. Show less

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  IM Systems Group

  Aug 2003 - Aug 2009

  Senior Softrware Engineer

  - Hands on Project Management using SCRUM/Agile on various projects using .NET technology stack. - Develop n-tier enterprise level applications for the web. - Utilize technology effectively to create rich enterprise level n-tier architecture applications OOD that improves maintenance, flexibility, extendibility reducing time and cost.- Creating web based social networking, discussion forum, mentoring, information market and project management applications integrating them with enterprise level n-tier architecture using ASP.NET 2.0 and 3.5, C#, JQuery, AJAX, JavaScript, Telerik Controls, stored procedures, SQL Server 2000 and 2005.- Experienced in relational database design using SQL server to make the most efficient use of data Show less

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  NCI Information Systems, Inc.

  Aug 2009 - Jul 2010

  Principle Senior Software Engineer

  - Hands on Project Management using SCRUM/Agile on various projects using .NET technology stack. - Develop n-tier enterprise level applications for the web. - Utilize technology effectively to create rich enterprise level n-tier architecture applications OOD that improves maintenance, flexibility, extendibility reducing time and cost.- Creating web based social networking, discussion forum, mentoring, information market and project management applications integrating them with enterprise level n-tier architecture using ASP.NET 2.0 and 3.5, C#, JQuery, AJAX, JavaScript, Telerik Controls, stored procedures, SQL Server 2000 and 2005.- Experienced in relational database design using SQL server to make the most efficient use of data Show less

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  Partner Professional Staffing

  Jul 2010 - Oct 2010

  Project Manager

  Manage strategic IT projects using agile methods.

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  Great American Financial Resources

  Oct 2010 - Sept 2011

  Senior Project Manager/SCRUM Master

  - Manage multiple strategic technology projects for banking industry worth over 400 million dollars per year to the company using SCRUM- Work with multiple resources from multiple departments and functional areas in business and software engineering to manage scope, risk and resolve issues. - Implemented agile methodologies (e.g. Sprint ceremonies, burn down chart, velocity etc.).- Arranged daily stand ups, weekly status meetings, sprint planning meetings and led steering meetings with executives and stakeholders- Performed project closeout activities, transitioned the IT system to the Operations & Maintenance- Mentor and coach project team members on SCRUM, Agile, best practices, issue resolution, scope management and quality. Show less

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  Paragon

  Jan 2011 - Nov 2011

  Principal Consultant - IT Senior Project Management

  Provide Project Management services for the North America Delivery Team for Citi Bank for large scale global development projects. Specialized in project planning scope management and risk, driving project through inception to delivery. Coordinating international dispersed teams.

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  Sinclair Community College

  Sept 2011 - Jan 2013

  Part Time - Adjunct Professor Teaching C# and C++

  Educate students on how to use C# and C++ in the real world.

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  Thompson Technologies

  Nov 2011 - Sept 2012

  Lexis Nexis Consultant - Senior Technical Project Manager

  - Manage and lead strategic technology programs/projects through all phases of life cycle including conception, planning, execution, testing and release.- Work effectively with multiple departments: Finance, Legal, Royalty, Back Office, Editorial, Content Fabrication, Software Engineering, Enterprise Architecture, User Experience and Design, Product, Research and Development, Go to Market and Quality Assurance.- Manage risks and issues tracking scope, budget and schedule using forecasting methods, velocity and monitoring budgeted projects. - Performed project closeout activities, transitioned the IT system to the Operations & Maintenance Show less

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  LexisNexis

  Sept 2012 - Oct 2016

  IT Program Manager

  • Led strategic technology programs/projects delivering infrastructure additions, cloud services, web applications, and new products.• Conducted quarterly planning sessions as a Release Train Engineer for entire engineering team.• Manage all aspects of the project management processes leading matrix teams.

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  Wright State University

  Aug 2014 - now

  Part Time - Adjunct Professor for Masters Students for Supply Chain and Information Systems

  Teach graduate students leadership, problem solving and project management skills/techniques. Students included CTO and CIO’s from IBM, Proctor and Gamble, General Mills.

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  CareSource

  Oct 2016 - Dec 2017

  Senior IT Project Manager

  • Managed project to establish new markets in Indiana and Kentucky worth over $60M annually.• Managed projects to reduce costs by ensuring accuracy of data and configuration of systems reducing costs by $20M.• Participated in committee to refine agile processes and implement improvements.

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  Pinnacle Group, Inc.

  Dec 2017 - Sept 2021

  Senior Program Manager - Enterprise Delivery Team at Worldpay (Consultant)

  • Established a new geo-expansion market in Canada by delivering end-to-end card payment services resulting in increasing revenue by $38M over 3 years. • Processes established included: credit risk, onboarding and solution certification, funding and settlement, contract management, disputes, finance, funding and settlement, terminal ordering, deployment, and delivery. • Systems delivered and integrated: Financial institutions and all major credit card brands (Mastercard, Visa, Discover, Amex, JCP, CUP) as well as the Interac national debit network in Canada via a host-to-host connection with Everlink Payment Services. • Led multiyear program expansion of business into Canada for payment services increasing company revenue by $38M over 3 years by establishing the operational processes, IT system integrations and development, and line of business functions. • Led customer integrations with over $10M annually (Sally Beauty, ACI, Nordstroms, Reynolds and Reynolds etc.) Also, responsible for the following management aspects of my roles.• Manage multiple vendor integrations• Helped lead department level improvement initiatives to standardize PMO policies and procedures.• Manage budget and forecasting.• Lead matrix teams using SAFE, and waterfall. Utilize the SDLC• Collaborated with executives to steer projects, remove issues, and reduce risks individually and by committee utilizing escalation processes. Show less

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  FIS

  Sept 2021 - May 2024

  Senior Program Manager

  • Stood up new fraud AI detection platform that prevents over $1B in annual fraud by setting up infrastructure, data feeds, vendor services, establishing SLA resolution, establishing processes and implementing training for end users. • Implemented AI sales retention program to proactively identify at risk customers to save $11M• Led implementation of automatic dialing solution to reach 30% more customers per sales lead. • Led collection and retention project using data generating over $12M in annual revenue.Also, responsible for the following management aspects of my roles.• Manage multiple vendor integrations• Helped lead department level improvement initiatives to standardize PMO policies and procedures.• Manage budget and forecasting.• Lead matrix teams using SAFE, and waterfall. Utilize the SDLC• Collaborated with executives to steer projects, remove issues, and reduce risks individually and by committee utilizing escalation processes. Show less

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  Copeland

  May 2024 - now

  Product