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Experience

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  Tata Consultancy Services

  Jan 2016 - now

  SAP ABAP Consultant having a wide experience in the Utilities Industry. Worked for clients in North America and Europe. Mainly engaged with SAP ISU and its integration with SAP CRM. Major Areas of Work:• Developing ABAP (7.3 & 7.4) code in order to meet the varied custom requirements of the clients.• Developed Reports, Classes, Workflows, Function Modules, Module Pools, PWB forms• Performance and logic improvement of existing code.• Preparation of Technical Documentation of the objects created/changed.• Analysis & Resolution of Incidents• Code changes and allied activities for Service Requests.• System Health check• System shutdown activities• Process Improvement ActivitiesInvolvement in Major initiatives:• Integration of Intelligent Workload Distribution with SAP in order to improve the allocation of BPEMs and Agent Intervention incidents among the executives.• Intricately involved in the SAP Upgrade Project from Version 7.3 to 7.4.• Provided and implemented the solution to the problem of the simultaneous running of multiple versions of the same job by automating Batch Job triggering using Workflows.• Involved in Meters to Cash project.• Designed and created a Module Pool program-based Transport Request (TR) management tool which eased the problem of the systematic arrangement of TRs during production go-live, keeping in mind the dependency of the respective TRs.• Developed an Anonymization Program tool in order to meet the legal GDPR requirements of clients in Europe. • Implemented parallel processing in Custom Mass Programs so that optimal use of work processes available in the system can be made which would significantly reduce the overall time taken.• Made Significant changes to Print Work Bench forms in SAP ABAP as per client requirements. Show less

  • Information Technology Analyst

    Jul 2023 - now

  • Systems Engineer

    Jan 2016 - Jul 2023