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Crystal Garneau, MBA

Banker

360 followers

Pittsfield, Massachusetts, United States

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Timeline
About me
Branch Manager at Greylock Federal Credit Union
Education
- Southern New Hampshire University
  2021 - 2023
  Master of Business Administration - MBA
- Berkshire Community College
  2005 - 2007
  Associate's degree Liberal Arts and Sciences/Liberal Studies
- Massachusetts College of Liberal Arts
  2007 - 2009
  Bachelor of Science (BS) Business, Management, Marketing, and Related Support Services
Experience
- Charter One Bank
  Jan 2004 - Aug 2004
  Banker
  Involved in all aspects of personal banking from acquiring new clients, processing daily banking transactions, and closing home equity lines of credit. Also responsible for adhering to strict security procedures and client confidentiality policies.
- H&R Block
  Nov 2010 - Apr 2018
  Multi-Unit Office Manager
  Oversaw 3 H&R Block locations in Berkshire County. Responsible for the hiring and professional development of approximately 40 associates. Responsible for attaining new client growth, client retention and revenue targets.
- Berkshire Bank
  Oct 2017 - Jul 2019
  Branch Manager
- Wayfair
  Jul 2019 - Oct 2020
  Manager II
- H&R Block
  Oct 2020 - Nov 2021
  Multi-unit Team Leader
- Greylock Federal Credit Union
  Dec 2021 - now
  - Branch Manager
    Sept 2023 - now
  - Training and Development Specialist
    Dec 2021 - Sept 2023
Licenses & Certifications
- Microsoft Excel© for Accounting
  Wiley
  May 2022
  View certificate
- Inbound Marketing
  HubSpot Academy
  Jan 2022
  View certificate
- Data Analytics Core Concepts Certificate
  Association of International Certified Professional Accountants
  Oct 2021
  View certificate
- Robotic Process Automation Strategy for Business Leaders
  Southern New Hampshire University
  Nov 2021
  View certificate

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