Experience

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  Enterprise technical support

  Jun 2008 - Sept 2010

  Technical support manager

  Technical support manager for the University of Vermont's Computer Depot / Enterprise Technology Services and IT Helpline providing computer-based technical support on and off site for the student body. Working directly in IT since 2008 I have gained the necessary knowledge and skills to be placed in charge of a team of IT technicians, and carry out the necessary responsibilities for keeping the entire service process running smoothly from customer inquiry to satisfactory order completion. This extensive management role enabled me to develop a high level of skill in computer troubleshooting and, more importantly, the art of customer service. Show less

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  Nectars, vt

  Jan 2010 - Jun 2012

  Head bartender

  Work included high-capacityservice, private parties, and large event and function catering.

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  Mymusicisbetterthanyours.com

  May 2010 - now

  Co-founder & contributing editor

  Nationwide music website with a focus in electronic dance music (EDM) featuring downloadable music and information on shows, festivals, and artists. Updated daily. Currently holds over 3,000 Facebook fans and over 1000+ Twitter followers. Also participates in promotion of shows and artists, on a local and worldwide level, including the coordination of efforts to bring artists to local venues. Collaborates with a number of other companies, including other websites, promotions companies, PR companies and event organizers, on a daily basis.- Exceptional proficiency in social media promotion though popular networks such as Facebook, Twitter, Reddit, etc.- Around the clock work related to writing, researching, contributing, maintaining and improving the blog.- Regular use of Adobe applications such as Photoshop & Illustrator for graphics, posters, flyers, and other original digital media- SEO (Search Engine Optimization) expertise cultivated through deliberate effort to improve search ranking potential for the website and all related media Show less

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  Dopefruit llc

  Dec 2011 - Jan 2012

  Head of marketing

  Promotion, Marketing, Account Management, Contributing Artist and Co-Founder for start-up online based clothing boutique Dopefruit.com. Specializing in limited run clothing for the younger generation with a focus on local New England artists and designers.

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  Lodo’s bar and grill

  Jun 2012 - Oct 2012

  Bartender

  Position as bar back involves high-capacity service, private parties, and large event catering. Lodo’s is a high-paced work environment requiring seamless cooperation between employees as well as a refined level of customer service.

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  In-touch mobile

  Sept 2012 - Jun 2013

  Mobile application manager

  Mobile Application Accounts Manager, working to develop fully customized mobile apps for veterinary clinics across the country. Working to bridge the gap between the client and development team, in-touch MOBILE works directly with veterinary practices to develop, market, and brand their customized mobile application.After a brief internship, I joined the in-touch MOBILE team to serve as the direct communication link between its development team and portfolio of ten beta clients. My primary responsibilities quickly grew to include account management, marketing, conceptual development and product research. In less than a year I have assisted in the implementation of over 100 fully customized mobile applications now available on the Apple and Android markets. In addition, I work directly with clientele to set up intensive marketing and launch strategies, including, but not limited to, email marketing, social media, press releases, and SEO/ASO. Show less

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  Larimer associates

  Jun 2014 - Jun 2016

  Larimer associates food & beverage services at union station denver: general manager

  Developed and managed a successful, multi-venue food & beverage environment at Denver’s historic and newly renovated Union Station. Day-to-day responsibilities included: development and oversight of a team of 25 employees; financial monitoring and reporting; inventory control; scheduling and payroll management; menu, event, and catering organization; print and social media marketing; and complete food preparation and service coordination for both ACME Burger & Brat and the Terminal Bar.