Experience

• 

  Bmw group uk limited

  Aug 2004 - Apr 2008

  Warehouse team leader
• 

  Bmw group uk limited

  Apr 2009 - Apr 2012

  Senior shift operations manager
• 

  Gi group uk

  Apr 2012 - Dec 2016

  Dmdc operations manager

  • Operational responsibility for multiple same day parts deliveries to 140 BMW UK retailers serviced by 4 outsourced (Dealer Metro Delivery Centre) warehouses• Contract management of 3PL suppliers fulfilling DMDC services • Warehouse WMS & process support for 4 warehouse & transport operations• Provide customer support for 140 retailers using DMDC service • Project/change management including: warehouse relocation, start up, closure & destocking• 3PL services tender & procurement management• Revenue and cost reporting• Direct operational control for (in house) warehouse operation & employees• Staff Recruitment, full/part time and student roles• Stock inventory management, including PI & stock rotation processes• Responsible for Health and Safety compliance, Risk Assessments, Safe Systems of Work• MHE & Facility maintenance• Packaging supply and procurement management• It systems support & development to enhance customer service levels • DMDC service utilisation & performance reporting against targets Show less

• 

  Bmw uk

  Dec 2016 - now

  Management of DMS and CRM system development and integration projects. Management of supplier relationship and vendor accounts.

  • Retailer Systems Integration Manager

    Sept 2022 - now

  • Parts Distribution Manager

    Dec 2016 - Dec 2022