Experience

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  Proline | برولاين

  Jun 2022 - Jul 2022

  Access control usher

  Responsibilities/tasks:• Organizing the POS Window to make guests can purchase their tickets.• Welcoming the guest and show them the map site of Jeddah Pier.• Reporting to the supervisor if we faced any problem in the site.• Guiding people to the site they need.

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  Park inn by radisson

  Nov 2022 - Feb 2023

  Internship trainee
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  Smt

  Feb 2023 - May 2024

  Customer service specialist

  Responsibilities/tasks:• Issuing tickets for customers with their inquiries, requests, and needs.• An excellent use of the AMEYO system.• Recording Clients’ Data on the shared excel sheet.• Cross checking with my colleagues on clients’ complaints.• Reporting all the daily updates with the management.

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  Fifa club world cup 2023

  Nov 2023 - Dec 2023

  Administrative officer (loc)

  Responsibilities/tasks:• Distributing tickets & VAPPS related for VIP and corporate clients.• Leading the team to handle guest inquiry needs.• Issuing invoices for VIPs and corporate clients and follow ups.• Reporting to management with the an operational daily report.

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  Eventlab

  Jun 2024 - now

  Host

  Responsibilities/tasks:• Ensuring a consistent and welcoming visitor experience.• Collaborated with museum staff to maintain high service of satisfaction.• Supervised staff needs, maintaining smooth operations and staff well-being.• Reporting the daily operational issues to the supervisor.