Experience

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  Yapı kredi sigorta

  Jan 2000 - Jan 2004

  Specialist
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  Tramer

  Sept 2004 - Mar 2007

  Business analyst leader
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  Güneş sigorta

  May 2007 - Oct 2013

  Reporting to Strategy and System Management Deputy General Manager, managing all processes related with Human Resources and Training Directorate and indirectly Strategic Planning and Management Systems Development Directorate by preserving present human resources. Developing system design and software program in order to put into action modern human resources applications suitable for corporate strategies and enabling the corporate to be an insurance company preferred by young skilled persons. Determining corporate’s internal communication strategy and structuring and implementing mechanisms towards strengthening internal communication. Show less Reporting to Strategy and System Management Deputy General Manager, determining company’s strategic trends and ensuring all its units’ activities are structured according to determined strategies.Critical Performance Indicators: - In 2007, first time a long term Strategic Planning work was realized in company general and Strategic tendencies were determined and “Balance Score Card” application was put into action within the corporate. Within about 3 months, discussions were held with General Directorate and Area Directorates employees and information was given regarding company and department targets and performance partnership was tried to be formed.• With “Pusula” project initiated for development of elementary operational system as web based, cross projects coordination task was given by senior management, coordination between 4 systems project executed in parallel and affecting all processes in company general was provided successfully.• Structuring work commenced in 2007 for the purpose of “Enabling Marketing and Sales Organization and Formation of Agency Ownership System” by putting into action sales oriented organization model, present resources were preserved within Area Directorates and almost 100 sales consultants were trained. Together with making sales organization more effective, sales resources which were about 900 in 2007-2009 period reached 1800. • Within the scope of Effective Claim Management, formation of İstanbul Claim Management and Claim Information Center was realized, file ownership model was implemented during all damage processes and file control duration was reduced by 50%.• Structuring was realized regarding management of client services in corporate general, client information and complaints were made traceable, measurable and assessable over the system. Same time, with the system installed, “Client Complaints Management System Certificate” has been obtained. Show less

  • HR and Training Manager

    Jan 2011 - Oct 2013

  • Strategic Planning and Management Systems Development Manager

    May 2007 - Jun 2011
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  Tpc the performance coach

  Nov 2013 - Jan 2016

  Leadership consultant

  Specialist in helping organisations and their people to maximise leadership and coaching resource in service of business Critical Performance Indicators: • To create and develop leadership consultancy model for The Performance Coach Global Team• Modeling facilitation tools and techniques for different areas such as strategy facilitation tools, change management tools, HR development tools, creating sustainable high performance teams facilitation tools.• To design and develop International Systemic Leadership programme.• To contribute to the development of the coaching profession all over the world. Show less

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  Digiturk

  Jan 2016 - Nov 2021

  Hr and organizational development director
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  Bahcesehir university

  Jan 2016 - Sept 2017

  University lecturer

  Coaching Skills Course

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  Istanbul bilgi university

  Feb 2016 - Sept 2021

  University lecturer

  Developing Leadership and Communication Skills Course

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  Unifree duty free

  Nov 2021 - Dec 2023

  • Chief Human Resources Officer

    Nov 2021 - Dec 2023

  • CHRO Executive Board Member

    Nov 2021 - Dec 2023