Andrew Howard

Andrew howard

bookmark on deepenrich
location of Andrew HowardWilloughby, Ohio, United States
Followers of Andrew Howard316 followers
  • Timeline

  • About me

    Customer Success | Problem -Solver | Retention | Skilled Communicator

  • Education

    • Cleveland state university

      2024 - 2027
      Master of business administration - mba business administration and management, general
    • Cleveland state university

      -
      Bachelor's degree communication and media studies
    • Maple heights high school

      -
      High school diploma
  • Experience

    • Best buy

      Oct 2012 - Sept 2014
      Sales floor associate

      Greet customers and assist them in locating Best Buy products and services. Responsible for sale of computers, appliances,

    • Tim lally chevrolet

      Oct 2014 - Jun 2015
      Customer service representative

      Primary focus is customer service. Customer service representative. Handle inbound and outbound customer calls to schedule maintenance and repair appointments, as well as company recall repair appointments

    • U.s. bank

      Jun 2015 - Mar 2017
      Bank teller

      Greet customers and build customer relationship. Handle all cash transaction for account holder including western union and money order. Sale and make phone calls to help our customer with banking products and options.

    • Carmax

      Jun 2017 - Jan 2018
      Buyers assistant

      Work along -side buyers in order to secure vehicles bought from customers. Manage website and photos shown of vehicles being shown for customer to buy. Make down the correct options and amenities in vehicle for accurate features for vehicle.

    • Pnc

      Feb 2018 - Feb 2020
      Bank teller

      Giving excellent customer service along with building customer relationship. Handle all cash transaction for account holders. Sale and make phone calls to help our customer with banking products and options.

    • Onshift

      Feb 2020 - Apr 2022
      • Customer Success Associate

        Jul 2021 - Apr 2022
      • Customer Support Specialist

        Feb 2020 - Jul 2021
    • Timelycare

      Apr 2022 - now
      • Customer Success Manager

        Jun 2023 - now
      • Client Success Associate

        Apr 2022 - Jun 2023
  • Licenses & Certifications

    • Certified customer success manager (ccsm) level 1

      Successhacker
      Jan 2025
      View certificate certificate
  • Volunteer Experience

    • Dare to Dream Mentee

      Issued by Cleveland Angels
      Cleveland AngelsAssociated with Andrew Howard