Experience

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  Pusat tuisyen bina minda

  Jan 2015 - Jan 2016

  Parttime tutor/receptionist

  Part-Time Clerk Provide general administrative and clerical support. Maintain electronic and hard copy filing system. Perform data entry and updating student database. Manage the schedule of classes. Update and maintain a record of office inventory and stationary.

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  Madame waffle ltd

  May 2016 - Jul 2017

  Supervisor

  - SOP Compliance & Team Management: Monitored and ensured adherence to SOPs, managing staff to maintain operational consistency.- Recruitment & Training: Recruited and trained new staff, aligning their roles with operational needs and company goals.- Goal Setting & Communication: Established and communicated monthly goals, ensuring staff alignment with organizational priorities.- Relationship Building: Fostered positive relationships with customers and employees, contributing to a dynamic and energetic work environment.- Cost Control & Profit Optimization: Managed daily food, beverage, and labor costs, implementing strategies to minimize losses and maximize profitability.- Internal Audits: Conducted regular internal audits to ensure cleanliness and safety standards were maintained.- Layout Planning & Advising: Collaborated with designers on the layout of a newly opened outlet, ensuring efficient space utilization Show less

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  Prestige sports sdn bhd

  Aug 2019 - Dec 2019

  Human resources intern

  - Recruitment Support: Assisted in sourcing candidates, conducting screenings, and coordinating interviews to ensure efficient hiring processes.- Employee Documentation Management: Prepared, organized, and maintained employee documentation, ensuring compliance with company policies and legal standards.- Record Keeping: Maintained accurate, well-organized employee records, ensuring accessibility and up-to-date information.- Onboarding & Communication: Supported recruitment activities, including candidate communication, interview coordination, and seamless onboarding facilitation.- Pressure Handling & HR Support: Delivered professional HR support under pressure, ensuring smooth operations in high-demand situations.- New Hire Record Maintenance: Ensured the creation and maintenance of complete new hire records, processing all required paperwork efficiently.- Confidentiality & Compliance: Maintained strict confidentiality of both digital and physical employee records, adhering to data protection regulations. Show less

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  Celcomdigi

  Sept 2020 - Sept 2021

  Protege - group human capital

  - Strategic Problem-Solving: Identified and resolved complex strategic issues affecting management and business operations, improving efficiency and decision-making.- Vendor & Administrator Communication: Liaised with vendors and administrators to address inquiries, resolve concerns, and support internal and external requests.- Management Support: Provided ongoing support to management by assisting with daily tasks and ensuring the smooth execution of departmental activities.- Project Liaison: Served as the primary point of contact between Celcom and MOE for an Internet project, coordinating meetings with government officials and ensuring project progress.- Recruitment Support: Managed job postings and resume screenings, identifying suitable candidates to fill vacancies efficiently.- Report & Documentation Preparation: Compiled and delivered accurate reports and documentation to senior management, ensuring timely and precise information. Show less

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  Taco bell malaysia

  Sept 2021 - Nov 2021

  Assistant restaurant manager

  - SOP Compliance & Team Management: Supervised and enforced adherence to SOPs, managing a team of 60+ staff to ensure operational consistency and efficiency.- Recruitment & Training: Directed recruitment and onboarding of new employees, providing training to align roles with organizational goals and optimize team performance.- Sales Target Achievement: Set and communicated monthly sales targets, tracking progress and achieving RM 400,000 in monthly sales.- Relationship Building: Fostered strong relationships with customers and employees, contributing to a positive environment and enhancing customer satisfaction.- Cost Management: Managed daily food, beverage, and labor costs, implementing cost control strategies to minimize losses and maximize profitability.- Internal Audits: Led internal audits to ensure cleanliness and safety compliance, maintaining a high-quality work environment for staff and customers. Show less

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  Cj bio malaysia sdn bhd

  Dec 2021 - now

  Human resources executive

  - Recruitment & Onboarding: Assisted in the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding new employees.- Employee Documentation: Managed and maintained accurate employee records, ensuring compliance with company policies and legal requirements.- HR Support: Provided timely HR support to managers and employees, handling queries and assisting with day-to-day operations.- Benefits & Claims Administration: Administered employee benefits and claims, including travel, medical, insurance, and SOCSO, ensuring accurate and efficient processing.- Confidentiality & Compliance: Maintained strict confidentiality of employee records and adhered to all data protection and legal requirements.- Office Management: Managed office maintenance, equipment, and license renewals to ensure a smooth working environment.- Event Coordination: Planned and coordinated office events, including venue reservations, schedules, and event setup.- Travel Coordination: Arranged and processed business travel and accommodation for expatriates, ensuring timely and accurate booking details.- Internal Audits: Conducted internal audits to ensure compliance with company policies and regulatory standards. Show less