Experience

• 

  Stc

  Apr 2015 - Apr 2015

  Trainee

  - Assisted in daily administrative tasks.- Supported team in handling customer inquiries.- Assisted in preparing reports and documentation.- Participated in training sessions and workshops.

• 

  Saleco sa

  May 2015 - Oct 2015

  Customer service representative

  - Responded to customer queries and complaints.- Processed customer orders and returns.- Maintained customer records and databases.- Assisted in developing customer service protocols.

• 

  Arab national bank

  Oct 2015 - Feb 2017

  Customer service representative

  - Handled customer account inquiries.- Processed transactions and payments.- Resolved customer issues and escalations.- Assisted in promoting bank services and products.

• 

  Ministry of national guard

  Feb 2017 - Apr 2019

  Administrative employee

  - Managed administrative duties and office operations.- Coordinated meetings and schedules.- Prepared and maintained records and reports.- Assisted in policy implementation and compliance.

• 

  Arab national bank

  Apr 2019 - now

  - Managed and grew affluent client portfolios.- Provided personalized financial advice and services.- Conducted market research and analysis.- Coordinated with internal departments to fulfill client needs. - Supervised sales team and provided guidance.- Developed and implemented sales strategies.- Monitored sales performance and targets.- Built and maintained relationships with affluent clients. - Provided customer support for banking services.- Assisted in resolving account issues and discrepancies.- Processed loan applications and credit requests.- Educated customers on banking products and services.

  • Affluent Relationship Manager

    Nov 2020 - now

  • Affluent Customer Sales Supervisor

    Mar 2020 - Nov 2020

  • Customer Service Representative

    Apr 2019 - Mar 2020