Surafel Betremariam

Surafel betremariam

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Followers of Surafel Betremariam168 followers
  • Timeline

  • About me

    Room Service Manager at Radisson Blu Hotel,Addis Ababa

  • Education

    • Ctti

      2009 - 2011
      Level iii front office operation top 5
    • Damat hotel and tourism training college

      2016 - 2017
      Diploma food and beverage supervision level iv
  • Experience

    • Show room

      Feb 2009 - Jan 2010
      Food and beverage supervisor

      I supervise and coordinate all dinning room activities.This includes overseeing all members of serving staffs,as well as any procedures and processes that are necessary to provied fast and courteous service for all coustemers.

    • Four seasons international restaurant

      Jan 2010 - Oct 2010
      Restaurant manager

      Coordinate the work and activities of staffGuide,direct,and train staffGet information from customers,employees,and inventory recordsMake decisions and solve problems concerning menus and staffSchdule staff work hours and activities.

    • Radisson blu

      Nov 2011 - Dec 2013
      Meeting and events supervisor

      I oversee meeting and events operationans to ensure that meetings andother events run smoothly.

    • Radisson blu

      Feb 2014 - now
      Room service manager

      I manage an efficient Room Service,Mini Bar and Executive Lounge operation through customer focused service delivery.

  • Licenses & Certifications

    • Front office operation

      Level iii
  • Volunteer Experience

    • Training

      Issued by I have given trainings for diffrent hotels in Addis Ababa on Jan 2016
      I have given trainings for diffrent hotels in Addis AbabaAssociated with Surafel Betremariam