Trang Tran

Experience

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  SmartPay

  Apr 2021 - Dec 2021

  Product Intern

  Project:- Top-up Vinasun prepaid card: a feature for existing users to top up Vinasun prepaid accounts via SmartPay e-wallet. - Merchants to referral insurance, loan: SmartPay's micro merchants can share, referral kinds of financial products for their customers on SmartPay app then get and manage their transactions and commissions.- Withdraw credit card: feature to identify customers and allow them to create private code used to get cash from their credit card (FE credit card)- eKYC enhancements: build a real-time detection of invalid ID photos and alerts users to camera adjustments: missing edges, over/oversizeAchievements:- Research skill, understanding of product, systems, specifications and APIs' docs.- Analysis: clarify and analyze business requirements - Documentation: effectively use diagrams, mockup, wireframe for requirement description.- Collaboration, presentation: gather requirements, present and discuss with tech team for implementation. - Productivity: manage and complete multiple tasks by deadline. Show less

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  TIKI Corporation

  Jan 2022 - May 2023

  Associate Product Management Engineer

  Project Buy now pay later:Achievements:- Collaboration, presentation skills: Aligned product requirements, workflow, APIs with partners and downstream teams.- Documentation: Analyzed and defined detailed navigation flows, wireframes for: Sign-up, Check-out and Statement flows.- Project management: Created product roadmap, broke features down into epics, user stories; prioritized for MVP, followed up end-to-end development process.- User tracking: Defined events and properties for tracking user journey.- UX research: Based on the data funnel to identify the steps to improve, research and analyze similar designs, coordinate with the designer to find the best solution.Product performance (after 9 months rollout):- Increased Sign-up CR by 7.8% (A/B testing result)- Acquired > 10.000 approved applications- Contributed > 25.000 successful transactions Show less

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  OCB - Ngân Hàng TMCP Phương Đông

  May 2023 - now

  Product Owner

  In charge of product development for digital banking ecosystem, i.e: providing payment solutions, expanding partner network, developing value-added services, etc.