DEEPAK BALAJI

Experience

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  Zuari Technology

  May 2021 - Aug 2021

  Java Developer
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  Exide Industries Limited

  Nov 2021 - Apr 2022

  Technical Support Specialist
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  Cloud Destinations

  Apr 2022 - now

  SRE/DevOps Engineer | Cloud Destinations Pvt LtdJuly 2022 – PresentClient: Bespin Global, EXO & JosysProvide 24/7 production and infrastructure support, managing auto-alerts (CPU, memory, disk, server, and URL monitoring) to maintain optimal system performance.Implemented observability tasks and created dashboards, alerts, and reports using New Relic, Dynatrace, Datadog, and Grafana.Conducted root cause analysis for incidents, created Jira tickets, and escalated to development teams when necessary. Experience in creating pull requests in Git for setting up new alerts.Monitored virtual machines and Kubernetes resources (workloads, deployments, and pods) in AWS, ensuring prompt response to metric alerts.Collaborated with development and operations teams for weekly AWS DevOps deployments, handling pre- and post-deployment activities.Ensured SLA compliance for services in Payment Data Monitoring using Datadog; created Jira dashboards and shared reports with business teams.Used New Relic, Dynatrace, and AWS CloudWatch for ongoing event monitoring, incident triage, and alert reduction.Followed ITIL best practices (Incident, Problem, and Change Management), logging and tracking tickets through Jira.Conducted weekend pre- and post-patching activities, ensured IIS website availability on Windows servers, and supported production environment stability. Show less Associate SRE Engineer With around Two years of Experience currently working in the Information Technology and services industry. Experienced SRE Engineer with a demonstrated history of optimizing system reliability, scalability, and performance in the IT industry. Skilled in implementing robust automation solutions to streamline development, deployment, and operations processes. Proficient in designing and managing CI/CD pipelines, optimizing cloud infrastructure, and integrating cutting-edge technologies to drive efficiency and reliability. Adept at fostering collaboration between development and operations teams to promote a culture of continuous improvement and innovation. Passionate about staying abreast of emerging trends and best practices in SRE methodologies. Excited to leverage my expertise to contribute to dynamic projects and drive operational excellence. Show less

  • Site Reliability Engineer

    Apr 2024 - now

  • Associate SRE Engineer

    Apr 2022 - now

  • Associate SRE Engineer

    Apr 2022 - Jul 2024

  • Associate Engineer

    Apr 2022 - Jun 2022