Mackenzie Carlson

Experience

• 

  City of Roseville Parks and Recreation

  Feb 2016 - Mar 2020

  Park Building Supervisor
• 

  Private Employer

  Jun 2017 - Aug 2019

  Nanny
• 

  College of Saint Benedict Events and Catering

  Aug 2017 - May 2018

  Setup Crew Assistant
• 

  Gary's Pizza

  Nov 2017 - May 2021

  Cook and Cashier
• 

  College of Saint Benedict Residential Life

  Aug 2018 - May 2019

  Resident Assistant
• 

  Discovery Elementary School

  Jan 2020 - Mar 2020

  America Reads Tutor
• 

  College of Saint Benedict Residential Life

  Aug 2020 - May 2021

  Community Advisor
• 

  Fulbright Association

  Sept 2021 - Jul 2022

  Fulbright English Teaching Assistant
• 

  Meridian Services

  Aug 2022 - now

  Provide support and bi-weekly one on one supervision for case managers. Train newly hired case managers in key aspects of the role. Perform internal audits of case files to ensure compliance with state, county, and company regulations. Liaise between case managers and Hennepin County contracted case management contacts. Meet weekly with other members of leadership to engage in continuous process improvement. Work closely with Program Director to assist case managers with difficult situations and answer questions. Manage disability waiver services for a caseload of 30 people. Meet with clients and care teams a minimum of twice a year. Submit referrals and service agreements. Write Coordinated Services and Support plans. Direct clients to resources and services that best fit their needs and situations. Advocate for clients and help to make a difference in their lives. Utilize SSIS, MN-ITS, Care Director, and MnSP to manage services. Show less

  • Lead Case Manager

    Jun 2023 - now

  • Case Manager

    Aug 2022 - Jun 2023