Teon Jules

Experience

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  ECHOtrade LLC

  Feb 2003 - Jul 2013

  Trade Support

  ● Maintained, repaired, and upgraded computers, phone system (CUCM), and troubleshoot all PC(s), printers, and network issues.● Management and troubleshooting of CUCM 8.5.1● Installed and configured Cisco IP Phone 7975 and 7942● Build custom computers● Install, configure, and troubleshoot network and personal printers.● Provided support for trading software and equipment on a day to day bases● Built and configured servers and workstations● Worked with clients on troubleshooting and resolved technical issues● Specialized in the following Trading applications: Thomson financial, Realtick, Sterling Financial, Reuters Station, Reuters Plus, Bloomberg, and Insight.● Provided training to new traders on use of the software Show less

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  Liquid Holdings Group, Inc.

  Jul 2013 - Feb 2014

  IT Services Manager

  ● Assist lead project manager with remote and Corp office IT build out● Document all procedures for installing and maintaining all software and hardware devices.● Support 200 + Desktops, 10 + printers, copiers, mobile devices both on-site and through remote monitoring ● Install and support networking media such as fiber optic and UTP cable.● Responsible for supporting LAN & WAN devices such as routers, switches access points, and firewalls.● Manage and coordinate office server relocation● Configuring Cisco Router (Cisco 2911)● Manage CUCM 8.5.1- install and configure Cisco IP phone 7975 -7942● Configure Cisco Switches (Cisco 3750)● Install and support Active Directory● Use Active Directory to create new accounts, new Organization Units, new groups and set domain security for all users.● Install, maintain and troubleshoot Microsoft Suite (Excel, Word, Outlook and PowerPoint)● Troubleshoot Mac computers Show less

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  Cohere Communications

  Sept 2014 - Apr 2018

  Network Engineer

  Working knowledge preferred of Layer 2 and 3 inter-networking technologiesConfigure and supported Cisco routers, switches, and SonicWall TZ/NSAAssessing and troubleshooting QOS via SIP hardware or network-related issuesNetworking monitoring experience (Cacti)Knowledge of VoIP systems (BroadSoft)Ticket system experience (ConnectWise)Maintain, analyze, and troubleshoot software and desktop/computer peripherals.Working knowledge of Wan\Lan network technologies

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  Merchant Industry LLC

  Apr 2018 - Mar 2020

  Network Engineer

  Managed the design, installation, and management of network infrastructure in new office spaceConfigure and supported Cisco routers, switches, and SonicWall NSAConfigure Sonic wall for VPN and port forwardingManaged user accounts, groups, print queues, and controlled access rights using Active DirectoryTech support for credit card terminals (clover, Pax S80, Dajavoo)

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  Essen Health Care

  Jan 2022 - Jul 2023

  Network Engineer

  Monitor network devices and traffic for security vulnerabilities• Configure and Support Cisco switches and Meraki APs• Configure and manage SonicWall and FortiGate-(DR) firewalls• Patch management, scans, block targeted ports and IPs• Use Azure Sentinel and Cylance for threat responsee and detection• Conduct Network presentations, network reviews, and troubleshooting tips.

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  Manhattan Beer Distributors

  Aug 2023 - now

  Network Engineer