Rebecca Brown

Experience

• 

  Hillbrooke Hotels

  Dec 2010 - Nov 2014

  As a Front of House Supervisor, it was not only my job to ensure the smooth running food service for the entire hotel, but to build a positive rapport to make sure that all clients and guests leave the premises feeling happy and that they have received an excellent experience. In addition, I was the hotel's Social Media Assistant and it was my responsibility to produce interesting and relevant content for the social media pages.For two months I gained experience in the events department at the hotel, organising small meetings to large functions catering for up to 90.Responsibilities;- Running a smooth and efficient service for breakfast, lunch and dinner for guests to the hotel.- Supervising events, conferences and functions throughout the day, ensuring customers left happy.- Carry out show arounds for prospective clients.- Preparing the end of day accounts and occasionally stand in for night porter and reception.- Accept deliveries from suppliers.- Take photos of relevant content and update social media sites.- Skills include MS Office, Word & Excel.Experience in the Events Department include;- Taking enquiries and preparing quotes for prospective clients.- Conducting 'show arounds', answering questions & providing suggestions for the clients.- Communicating with all relevant departments and leading a team to ensure the event runs smoothly and successfully. Show less While Studying part-time at Loughborough College for the Diploma and the BA Honours, I worked at 3 hotels all owned by Hillbrook Hotels; The Bull and Swan and The William Cecil in Stamford and The Bath Arms on the Longleaf Estate, in Wiltshire.After a month of working for The Bull and Swan, I was then promoted to Front of House Supervisor.In the Summer of 2012, I was transferred down to The Bath Arms for 6 weeks where I shadowed and under took training for Duty Manager. On my return and to help my progress in my career even further, I was then moved to The William Cecil. Here, my experience increased and I was flexible to work in the different departments, including night porter and reception.Responsibilities; - Ensure smooth service for all customers, whether they were eating or staying the night. - Supervise staff and run service while the manager was away - Responsible for locking up the building at night - Carry out duty manager roles - Carry out cellar management and accept deliveries from suppliers Show less

  • Front of House Supervisor & Social Media Assistant

    Jun 2014 - Nov 2014

  • General Assistant

    Dec 2010 - Jun 2014
• 

  RED JELLY PRODUCTIONS LIMITED

  Jun 2012 - Nov 2014

  Bar Manager

  - Advertise, interview and hire prospective staff members- Organise the staff on the different bars on the festival sites- Help set up the festivals tent and stock.- Manage the team within a fast paced environment and with up to 10,000 customers.

• 

  Funky-tents

  Nov 2014 - May 2016

  Event Planner & Social Media Manager

  Whilst at Funky-Tents and Events I have extended my event management skills even further and developed on my previous events experience at Hillbrooke Hotels. I am currently involved in all aspects of events management, this includes negotiating with suppliers from all industries to ensure the success of the event, working within budget and meeting tight deadlines.As well as carrying out my responsibilities as an event planner, I have also set up the social media network for Funky-Tents & Events. It is my responsibility to provide the content for all social media pages, create training videos for the employees training sessions and create flyers for use in magazines and newspaper advertisements. I am currently in the process of re-designing the companies website using Wordpress.In March 2015, I was asked to set up the social media sites and website for Cafe Ventoux, a new cycling cafe on the A47 started by one of the directors of Funky-Tents & Events, which opened in July 2015 and has been incredibly successful to date. Both can be found on www.cafe-ventoux.cc Responsibilities;- Managing direct client enquiries from enquiry to booking- Researching and booking new suppliers for all aspects of the event.- Carry out meetings with potential clients.- Undertaking research to identify new opportunities for franchisee's to maximise their business- Supporting the event development team, identifying and maximising opportunities across multiple franchise operations.- Carry out aspects of company marketing with emphasis on social media streams- Provide relevant content, as well as photos for social media pages and websites. Show less

• 

  The Woodland Trust

  May 2016 - Aug 2017

  Events Officer
• 

  Openfield Agriculture Ltd

  Nov 2017 - Sept 2022

  Marketing Communication Assistant
• 

  Quirky Fonts Ltd

  Sept 2022 - now

  Director