Mathieu Daigle, JD, PgMP

Experience

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  UPS

  Jan 1992 - Jan 1996

  Pre-Load Operations Supervisor

  • Contributed to a 5-member team which supervised over 70 employees in Preload Operations;• Trained new hires on standard practices and procedures to meet their job requirements.

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  State Farm

  Jan 1996 - Jan 2000

  Claim Adjustor

  • Evaluated insurance claim based on investigation and file documents;• Handled litigation liability claims through settlement or judgment;• Guided customers through the insurance claims process.

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  Ochsner Health

  Jan 2000 - Jan 2000

  Analyst / Programmer

  • Analyzed current healthcare information systems designs to help create enhanced solutions for customer issues with claim processing, reimbursements, and billing;• Designed and tested software changes in accordance with business standards.

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  SAIC

  Jan 2000 - Jan 2004

  Project Manager

  • Managed multi-million dollar Information Technology infrastructure projects as part of SAIC’s contract to support Entergy’s IT operations;• Facilitated planning of technology projects to define project scope and ensure that customer requirements were captured;• Created Rough Order of Magnitude (ROM) and Statement of Work (SOW);• Proposed project documents to the customer to gain project approval and customer acceptance;• Communicated with all levels of the project team and stakeholders to provide feedback on project schedule, project cost index, possible scope creep, risk management issues and possible solutions;• Managed project implementation, quality assurance, customer compliance, and stakeholder acceptance criteria. Show less

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  Team Title, LLC

  Jan 2006 - Jan 2008

  Project Manager / Attorney

  Handled civil law cases specifically in the area of contract law, contractor dispute, real estate law, and insurance;Created, implemented, and managed processes for option 1, 2 and 3 grant closing operations as a member of the HGI Catastrophe Services team in connection with the Louisiana Road Home Program Grant Closing Project;• Processes consisted of preparation and execution of legal documents, resolution of title errors, quality assurance monitoring, request of funds from Louisiana’s OCD data feed systems, disbursement and tracking of grant funds through internal and external data systems;• Represented the closing operation in daily and weekly meetings with the contractor and client to discuss reports outlining the financial and closings status of the project; Show less

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  Daigle Professional Services, LLC

  Jan 2008 - Jan 2009

  Owner

  Designed and managed the legal and business processes for the transfer of Louisiana Land Trust owned properties as a subcontractor for American Government Services, the prime closing contractor for the Louisiana Land Trust;• Negotiated contract terms with various vendors and subcontractors as it related to the project scope;• Served as the subject matter expert in the drafting of the operations plan and closing documents; • Facilitated meetings to gather client requirements and milestones associated with project deliverables and schedule;• Worked closely with the information technology team and the LLT to design a system for reporting of project information;• Managed the New Orleans, Louisiana office of American Government Services employees. Show less

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  Louisiana Land Trust

  Jan 2009 - Jan 2012

  Real Estate Program Manager

  Directed the real estate disposition operation for the Louisiana Land Trust which included responsibilities such as:• Negotiating, coordinating, and managing the parish dispositions plans and cooperative endeavor agreements between the affected parishes and/or municipalities, the Louisiana Recovery Authority (LRA), the Office of Community Development (OCD) and the Louisiana Land Trust (LLT);• Working closely with various parish teams to ensure the closing contracts and documentation included in their disposition strategies contained the correct language and restrictions to remain compliant with Community Development Block Grant (CDBG), Housing and Urban Development (HUD), and OCD requirements; • Managing the interaction between the parishes and various vendors involved in the closing process to ensure all contract deliverables are met;• Handling all real estate title claims that may have arisen due to poor title examinations during the sale into the LLT;• Assisting the Executive Director in preparation and presentation of project status report to state legislative committees, local government agencies, and the LLT Board of Directors. Show less

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  Mathieu Daigle, Attorney at Law, LLC

  Jun 2009 - now

  Business Owner

  • Serve as the part-time Assistant Town Attorney for the Town of Pearl River which includes such duties as:o Negotiating and drafting Memorandums of Understandings (MOU), Cooperative Endeavor Agreements (CEA), Professional Service Agreements (PSA), and commercial contracts;o Assisting in budget creation, amendments, and maintenance;o Reviewing risk and liability exposure;o Assistance in drafting town ordinances and standard operating procedures to ensure compliance with applicable State laws;• Serve as Magistrate for the Town of Pearl River Misdemeanor Court;• Handle legal matters in the areas of business transactional contract obligations, regulatory compliance, local governmental affairs, real estate, and successions;• 2017-2019 owned and operated Landvest Title’s Slidell, Louisiana office;• 2014-2017 served as a hearing committee member for the Louisiana Attorney Disciplinary Board. Show less

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  Walton Mitigation Services

  Feb 2012 - Dec 2012

  Director of Program Management Office

  • Served as program liaison between the State of Louisiana, WMS team, and sub-contractors for the Jefferson Parish/County and Orleans Parish/County Hazard Mitigation and Severe Repetitive Loss Programs;• Supported the business development team in understanding the terms and conditions set forth in Request for Proposals (RFPs), drafting responses to RFPs, and submitting any Request for Information (RFIs);• Provided legal support for company commercial transactions to include but not limited to public private partnership (PPP), joint venture (JV) agreements, and NDA; • Advised business executives and clients about the business portfolio, status, risk exposure, and resource planning;• Developed/Refined project management standards, best practices, and key performance indicators (KPIs) to ensure projects performed according to set timelines, budget targets, and adhered to established operating parameters; Show less

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  GE Capital

  Dec 2012 - Dec 2017

  Service Excellence Program Manager / Governance Lead Analyst

  Program Manager, CTO, February 2015 - 2017• Developed and maintained relationships with CTO, Security, Risk, GO-CT and BD stakeholders to improve transparency & knowledge of the groups' key interactions to create a simplified playbook leveraged in the > $90b North American GE Capital divestitures program;• Organized GECC Asset Management (AM) & GECC Vulnerability Management (VM) Federal audit responses and deliverables to demonstrate compliance with Federal recommendations;• Managed the AM & VM projects through 2nd line (Risk Team) & 3rd line (Internal Audit team) seasoning of project evidence & deliverables;• Served as CTO's solution & project liaison for the GE Capital’s Global Software Center of Excellence (SWCoE);• Lead project toll gate sessions with stakeholders to ensure all project deliverables, governance, risks, budget and performance indexes are routinely reviewed and maintained;• Gained the customer’s formal sign-off through the post implementation project close-out phase which includes tasks such as project performance analysis, projects benefits review, and documenting lessons learned / best practices in the project archives.Global Governance Analyst, December 2012 – February 2015• Served as a regulatory and compliance lead analyst as part of GE Capital Headquarters’ Global Governance team which ensured governance policies adhered to various contractual obligations and regulations;• Established and matured governance workflow processes to foster compliance with industry regulation, vendor agreements, software license terms and conditions;• Assisted in vendor audits and various business divestitures to define and negotiate the contract terms and audit scope;• Coordinated and managed the centralization of processes to gain improved consistency in business practices among the global business centers. Show less

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  Entergy

  Jul 2019 - now

  Sr Staff, Strategic Alliances

  • Develop and implement an enterprise-wide Supplier Relationship Management program focused on providing a holistic supplier management and partnership support structure for “Lead Partnership” suppliers;• Serve as a single point of contact to support strategic partner relationships with the business units assuring strategic commercial contract strategy, contract risk / liabilities, and terms are negotiated to support the financial and operational targets; • Lead contract and contract change request negotiations for strategic commercial engagements between the business and the supported strategic supplier partner; • Assist in drafting contract terms and conditions for commercial transactions specifically around service level agreements/ key performance indicators to drive improved vendor performance and benefit realization while mitigating the company’s risk profile;• Act as a liaison between the Business Unit, Information Technology, Supply Chain operations team, Project Controls, and the strategic vendor partners to ensure meaningful goals and metrics are captured in the engagement contract which limit program risk exposure and promote greater cost and schedule certainty;• Identify and implement process enhancements to drive continuous improvement in the governance of outsourced key strategic partners while adding overall value to the partner’s engagements;• Facilitate the response and corrective actions to various internal audit findings related to preferred supplier program;• Create executive quick reference contract and performance dashboards related to strategic vendor engagements and their performance on those engagements;• Organize and lead the Quarterly Business Review (QBR) meeting preparation process with external and internal stakeholders to deliver the finalized executive level QBR presentation to leadership. Show less