Joseph Sunil

Experience

• 

  SEED Engineering Consultants

  Apr 2018 - Feb 2019

  BD Associate
• 

  TEKsystems

  Feb 2019 - Apr 2021

  Technical Recruiter
• 

  Cloudbyz

  Sept 2021 - May 2024

  ● Collaborate with stakeholders to understand business requirements and translate them into Salesforce configuration solutions.● Analyse user stories, use cases, and functional specifications to identify configuration needs.● Configure Salesforce objects, fields, page layouts, and record types to meet businessrequirements.● Customise workflows, validation rules, and process builder flows to automate businessprocesses.● Implement security settings, including user roles, profiles, sharing rules, and permission sets.● Set up and manage data validation rules, data migration, and data cleanup processes.● Customise Salesforce functionality using point-and-click tools like Lightning App Builder andVisual Workflow.● Integrate Salesforce with external systems using pre-built connectors or custom API integrations.● Extend Salesforce capabilities through the development of custom objects, custom fields, andcustom metadata types.● Conduct unit testing of configured components to ensure functionality and data integrity.● Collaborate with quality assurance teams to perform integration testing and user acceptancetesting.● Troubleshoot and debug configuration issues, addressing any defects or errors encounteredduring testing.● Document configuration settings, customizations, and business rules for reference and futuremaintenance.● Create training materials and conduct training sessions for end-users on newly implementedSalesforce features.● Provide ongoing support and assistance to users, answering questions and resolving issuesrelated to Salesforce configuration● Proactively identify opportunities for process improvement and optimization within the Salesforce environment.● Collaborate with stakeholders to implement enhancements and drive continuous improvement initiatives. Show less

  • Configuration Specialist

    May 2023 - May 2024

  • Senior Recruiter

    Sept 2021 - May 2023