Jenny Cao

Experience

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  Advance Health Psychological Services

  Jun 2011 - Jul 2012

  Clinical Psychological Assistant

  Worked closely with a Clinical Psychologist in order to provide employer- or insurer-mandated psychological assessments. My responsibilities included summarizing client files, administering psychological tests, providing input into the interpretation of psychological tests and managing outgoing reports

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  Organization & Management Solutions (OMS)

  Sept 2012 - May 2014

  Consultant

  Some of the team-based consulting projects I have worked on included the following:• Using competency modelling techniques, interviewed top performers of a job in order to construct a skills model which was applied to create a structured interview guide• Analyzed both qualitative and quantitative data from an internal employee survey for a multi-national consulting firm, producing 3 reports for different levels of management• Facilitated a change management workshop for a non-profit organization and a structured interview training session for a government body Show less

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  University of Guelph

  Sept 2012 - Apr 2014

  Graduate Teaching Assistant

  Teaching Assistant for the following courses:• Personality Psychology (Fall 2012)• Quantification in Psychology (Winter 2012)• Introduction to Psychology (Fall 2013)• Social Psychology (Fall 2013)• Psychology of Death and Dying (Winter 2013)• Abnormal Psychology (Winter 2013)My responsibilities have included leading seminars, marking papers, and providing feedback for student achievement.

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  Felix Global Corp.

  May 2014 - Oct 2014

  Leadership Development Intern

  • Conducted an extensive analysis of competitor landscape in order to position the firm`s performance against other firms in the industry• Evaluated assessment tools and leadership development programs by comparing them to best practices identified through research in order to strategize next steps• Interviewed internal stakeholders and external vendors in order to gather data and identify trends that would serve as evidence for line of business recommendations

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  The Emerson Suite at Reddin Global Inc.

  Mar 2015 - Feb 2016

  Learning Coordinator

  • Collaborated with the Head Coach to design and prepare training material, ensuring all training requirements and learning gaps are met• Conducted research and analysis on coaching tools and the executive coaching industry in order to support the business plan strategy• Acted as a liaison between the business and the technology team, and the business and the client• Created a business case tool for engagement in events marketing and sponsorship by taking into account conversion rates and ROI Show less

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  CGI

  Feb 2016 - Nov 2017

  Change Management Consultant

  • Supported a large financial institution through its Digital Transformation program by providing expertise on Organizational Change Management (OCM) practices• Collaborated with project teams and leaders in order to identify opportunities to promote a digital culture and digital capabilities • Conducted Change Impact Assessments and Stakeholder Assessments to determine change complexity and stakeholder needs• Developed change, communication and training plans that leverage existing vehicles in order to address change challenges and promote adoption of new methodologies, technologies and processes Show less

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  RBC

  Dec 2017 - Jan 2022

  Manager, Assessments

  • Oversee our assessment strategy and usage of psychometric assessment tools as part of recruitment or internal employee development• Advise HR and Business Leaders on the use of personality, cognitive, or technical skills assessments to solve for workforce challenges• Collaborate with agile and non-agile teams in the design of employee learning programs, providing expertise in assessments and measurement and evaluation

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  Heidrick & Struggles

  Jan 2022 - now

  • Engagement Leader

    Jan 2024 - now

  • Consultant

    Jan 2022 - Jan 2024