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Nikunj Jani

Nikunj Jani

Customer Service Associate

Followers of Nikunj Jani390 followers
location of Nikunj JaniMumbai, Maharashtra, India

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  • Timeline

  • About me

    Vice President at JPMorgan Chase & Co.

  • Education

    • Malini Kishore Sanghvi, University of Mumbai

      -
      Bachelor of Commerce - BCom Business/Commerce, General

  • Experience

    • ICICI OneSource

      Apr 2005 - Mar 2006
      Customer Service Associate

    • ICICI OneSource

      Jun 2006 - Jul 2007
      Senior Customer Service Associate

    • Tata Consultancy Services

      Jul 2007 - Mar 2009
      Customer Service Associate

    • JPMorgan Chase & Co.

      Apr 2009 - now

      Led team of 18-20 individuals to drive performance, deliver customer experience and help team members in their career aspirations Coaching & Feedback, Working with the bottom performers and improving their performance

      • Vice President

        Feb 2022 - now

      • Assistant Vice President

        Oct 2019 - now

      • Associate

        Jun 2017 - Sept 2019

      • Employee Engagement Manager

        Jun 2016 - May 2017

      • Team Lead Manager

        Mar 2012 - May 2016

      • Subject Matter Expert

        Sept 2011 - Feb 2012

      • Senior Team Member

        Apr 2009 - Aug 2011

  • Licenses & Certifications

    • Master of Business Administration (Working Executives)

      NMIMS Global
      Jul 2023
      View certificate certificate