Sebin K Tom

Experience

• 

  Jeevitam

  Jun 2017 - Jul 2017

  Business Development Associate

  *Helped numerous restaurants in Delhi NCR, to cut down costs in their Operations using D-trac.* Learned about the ups and downs of on-field Business Development.

• 

  TechnipFMC

  Jun 2018 - Jul 2018

  Summer Intern- Piping Department

  *Learned about the various processes and components required in the EPC sector*Studied the basics of P&ID's, SP3D, and CAESAR 2 software.*Did the 3D modeling of the critical lines in CAESAR 2 software using the isometrics generated in SP3D*Helped in updating and generating isometrics in SP3D

• 

  Sahpathi

  Jul 2018 - Aug 2018

  Operations Management intern

  *Sahpathi is an NGO working for the marginalized community..

• 

  Sony India

  Jun 2019 - Aug 2019

  Business Analyst Intern

  *optimized the Contact center attrition to minimal using data insights*Devised monthly contact agents required on change of contact center from Indore to Jaipur*Increased service levels by over 5.2% which led to higher customer satisfaction and better productivity of the agents involved

• 

  Polestar Solutions & Services

  Aug 2020 - Dec 2021

  Business Intelligence Analyst

  * Leveraging various BI tools such as Qliksense to decipher meaningful information from Raw-data.* Associated closely with a Retail Giant from the US, to measure and deduce key Retail KPI metrics such as AUR, UPT.

• 

  ZS

  Dec 2021 - Jan 2024

  Business Technology Solutions Associate

  *Skilled in Reporting and Delivering Analytics dashboards from QlikSense and Power BI, I adeptly remodeled the applied schema and optimized the new reports for enhanced efficiency. Proficiently managed the operations of the dashboards in Power BI service, ensuring seamless functionality and insightful data presentation *Developed drug performance report for a major pharmaceutical company. Utilized Qlik Sense and SAS for backend, integrating retail/non-retail sales, patient, physician, and sales team data. Provided insights on sales performance, inventory, targets, incentives, competitors, and affiliations. Highlighted sales reps' geographical mapping and territory overlaps. Rule book enabled client-driven incentives and events. Enhanced decisionmaking capabilities. * Implemented automation for a Specialty Pharmacy report using Qlik Sense and Qlik Nprinting. Developed the backend using SAS and automated operations through Qlik QMC. Conducted in-depth analysis of patient transfer journeys across US pharmacies, identifying reasons for transfers within or outside pharmacy affiliations. The generated reports significantly improved business by ~30%. This success led to the project's expansion with additional datasets to further enhance data insights. Show less