Joanna Yap

Experience

• 

  The University of Nottingham Malaysia Campus

  Apr 2021 - Apr 2022

  Vice President of UNM Psychology Society

  • Event planning for ‘Buddy System Project 2022’ as a personal growth and cooperative development programme for Psychology Society members• Coordinated and facilitated the Malaysian Psychology Student Assembly (MAPSA) Conference 2022, alongside with virtual talks and panel discussions on various topics such as mental health, psychological research, autism, self-awareness etc. with over 60 online participants

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  Care2Run

  Jun 2021 - Sept 2021

  Junior Consultant

  Key Achievements• Assisted in the shifting from sports-directed therapy sessions to digital programmes during the COVID-19 pandemic through direct involvement in the publishing of XD brand book and logo designing • Facilitated the launch of the Xtraordinary Digital (XD) School as an initiative to provide an inclusive learning environment for the differently-abled community to be equipped with digital skills and ultimately become gainfully employed via gamified lessons, practical project-based activities and apprenticeship opportunities.• Organised and led the Smartphone Photography Series (SPS) project as one of the XD School programmes that provides smartphone photography and content creation classes which is specially designed to accommodate students with different learning needs. Tunjukkan kurang

• 

  Early Autism Project Malaysia

  Jun 2022 - Sept 2022

  Intern

  Key Achievements• Supervised by senior therapists on an individual case to discuss and deliver playtime time routines, reward systems and behaviour extinction steps aimed to develop self-regulation in the targeted child • Independently supervised children with mild to moderately severe autism, including non-verbal and behavioural children during lunch or break time by utilising ABA approaches Key Responsibilities• Undergone certified Applied Behavioural Analysis (ABA) trainings to assist therapists in supervising children diagnosed with autism through individualised programmes aimed to develop their fundamental living and communication skills.• Provided front desk client consultation regarding ABA programme details to enhance customer experience• Assisted in daily admin and operation which includes observing and recording in diagnostic evaluation sessions and assisting in bookkeeping. Tunjukkan kurang

• 

  Cedar Point Amusement Park

  Jun 2023 - Sept 2023

  Ride Operator

  Key Responsibilities• Managed daily operations of assigned rides, ensuring guest safety, satisfaction, and efficient ride turnover.• Implemented and enforced safety regulations and protocols to ensure compliance with industry standards and park policies.• Communicated effectively with guests, addressing inquiries, concerns, and incidents promptly and professionally.• Collaborated with park management and other departments to coordinate operations, resolve issues, and optimize guest satisfaction.Key Achievements• Assigned as in-charge operator• Employer of the Month (September 2023) Tunjukkan kurang