
Carrie Panos
Office Manager

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About me
Project Manager Consultant
Education

National Council for Mental Health Wellbeing
2023 -Certified Adult Mental Health First Aid
Northeastern Illinois University
2011 - 2014Bachelor of Arts (B.A.) Social Work 3.5Activities and Societies: Board of directors - Maristella Ministry for homeless women and children. Strong focus on poverty, advocacy, cultural diversity, special populations, addictions, and community advocacy.

College of Lake County
2010 - 2012AA General education strong focus in business managementActivities and Societies: Phi Theta Kappa Honors Society

Northeastern Illinois University
-Bachelor of Arts - BA Social WorkStrong emphasis on business
Experience

River Valley Chemicals
Jan 1990 - Sept 1996Office ManagerManaged office staff and workflow to the plant and customers.Coordinated shipments to customers and made sure material was on hand as needed.Stayed abreast of Hazmat Rules and Regulations and made sure trucks met CFR Regulations. Implemented Automated Inventory System reducing physical inventories from monthly to bi-annual and set up minimum levels of report for purchasing to re-order. Created bills of lading, Material Safety Data Sheets, drum label, and distributed placards. Handled Accounts Receivable and Accounts Payable. Changed the office from manual paperwork system to computer generated ones, giving the company a savings greater than 50k per year.Managed the computer network and implemented all new software. Show less

Architectural Cast Stone
Jan 1996 - Jan 2003Operations ManagerOverseen all ongoing projects on a large scale and developed reporting systems.Project Managed Precast Concrete Projects - (Millennium Park Chicago, Downtown Halsted, Randolph,Roosevelt Planters) Implemented P3 and Expedition Program for Project Management Team.Aligned Staff Schedules, Priorities to deliver High-end Customer Service and Delivery of Finished Product.Tracked Resources, Staff Requirements, and Hired Customer Service personnel.Developed, Wrote and Implemented New Procedures for growing Precast Manufacturer.Implemented QA and Production Tracking System.Executed environmentally safe water distribution system and equipment requirements.Managed Local Area Network, Help Desk, Hardware & Software Upgrades and Implementation.Managed all outside services for telephones and computer systems.Installed a fully functional LAN, CPU’s, Software, Exchange, Microsoft Servers and 30+ workstations through growth of Wide Area Network. Show less

Worth Outreach Services
Jan 2008 - Jan 2011OwnerProvided Outreach Services (transportation) to NICASA clients in the North Chicago area. Staffed 3 additional people until contract was discontinued due to funding cuts for social services.

Catholic Charities of the Archdiocese of Chicago
Oct 2010 - Sept 2012Case Aid II-HShelter for woman with children coming from diverse social and economic backgrounds. Oversee the shelters day to day operations. Assist clients in restoring basic to long term needs while promoting life long stability. Refer to appropriate services and connect to ongoing support services.

Lake County Housing Authority
Jul 2012 - Oct 2013Family Self Sufficiency ManagerThe Family Self-Sufficiency (FSS) program of Lake County Housing Authority is an employment and savings incentive program. As the Case Manager, I provide aggressive but empowering case management services for low-income families utilizing Section 8. The case management services are complete when maintaining employment and financial independence are both achieved. Independence is sought out as the client has overcome the core barriers and established a firm foundation. The clients and I work to develop an in-depth service plan for a 5 year period covering goals for Housing, Family, Personal Interest, Education, Financial and Building an Escrow Account! The escrow savings account grows as the client grows in their employment success. As the family pays an increased rental amount, the excess amount from where they started paying rent goes directly into an escrow account. To date my most successful client was able to save $32 K and is currently purchasing her first home. Families do not have to give up their Section 8 Housing Choice Voucher if they are not living above the fair market rent but the goal is to bring the families to a place where hope is real and being successful is within reach, regardless of race, gender, background, demographics any barriers a person might face. Show less

Catholic Charities of the Archdiocese of Chicago
Jan 2014 - Dec 2018Case Manager HAPWork directly with Department of Children and Family Service's (DCFS) families with primary goal of stabilizing clients housing. Focus on financial education, budgeting, outstanding debt, employment, transportation, childcare and fair housing matters. Each client receives an individualized service plan, assessment, referrals and ongoing assistance where supports are unavailable. Advocate and support families using strengths, achievements and willingness to move past current barriers. Manage all Lake County families referred directly from DCFS. Position requires ability to work with local housing authorities, knowledge of HUD requirements, policies and the insight on appealing cases previously denied. Currently overturn 90% of denials when appealed. Outreach with other providers to insure famines are offered avenue to overcome lack of housing. Reporting, billing and vast amount of documentation is required to comply with Grant. Since taking on this service the state awarded a substantial increase to this position while similar grants were unpaid or no longer awarded. Show less

Alexian Brothers Behavioral Health Hospital
Aug 2014 - Jul 2015Internship• Working knowledge of gender identity with variations, providing ongoing support and coping mechanisms. Provided routine groups on grief, substance abuse and building self-esteem.• Continual application of ethics, standards, values and commitments to servicing the agency/population.Supported Management and Social Work Practices in the commitment to social work values. A team player in ensuring clients and the agency received professional conduct from staff. • Participate in planning outcomes, services plans and ensuring a safe, strength based social service model.• Effectively took on roles while positions were understaffed for case management. • Attended and support group outings.• Continued relationship through volunteering and being a support person for existing and new clients• Completed research project on HIV/AIDS – The concerted efforts for a cure. Show less

Life Worth Giving, LLC
Mar 2019 - Sept 2020Company Owner
Legacy Reentry Foundation, NFP
Sept 2020 - Aug 2023Director Training and Development
MAXIMUM HEALTHCARE SERVICES LLC
Aug 2023 - nowProject ManagerCook County Public Health Project and Program Management. Support Leadership, Committees and Specialized Groups overseeing all project management aspects of initiatives. Train and educate staff of public health and health care facilities. Strong emphasis in social services and improving the public health.

Self-employed
Jan 2024 - nowProject Management Consultant
Licenses & Certifications

Project Management Professional (PMP)
Project Management Institute (PMI).
Certified Novell Administrator (CNA)
LAND MIND, LLC
Licensed Certified Social Worker
Illinois Department of Financial and Professional Regulation
Mental Health First Aid
National Council for Mental WellbeingNov 2023
Licensed Social Worker
Illinois Department of Financial and Professional Regulation
Youth Mental Health First Aid USA
National Council for Mental WellbeingAug 2022
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