Josh Webber

Experience

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  Gator Hospitality

  Feb 2022 - Apr 2022

  Fangineer

  • Provided premier customer service to patrons in the suite level during baseball games at Florida Ballpark • Goodwill ambassador to individuals, families and companies that have purchased tickets in premium seating areas while maintaining the operational policies in each space

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  Texas Rangers Baseball Club

  May 2022 - Aug 2022

  Ticket Operations Assistant

  •Answer and respond to incoming phone calls from season ticket holders, ticket purchasers and guest complaints•Lead support for fans using MLB ballpark App•Assist Box Office and Phone Room Managers with day-to-day operations•Assist guests by resolving ticket purchase errors•Secure payment for ticket sales and process distribution of tickets•Process and execute game tickets requests•Box Office and Phone support for non-baseball related events held at Globe Life Field

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  Houston Texans

  Aug 2022 - Nov 2024

  - Successfully generated sales revenue exceeding $450,000 in season ticket sales.- Consistently met and exceeded sales targets, demonstrating my commitment to achieving results.- Built and maintained strong relationships with clients, ensuring their satisfaction and loyalty.- Utilized effective sales techniques, including cold calling, networking, and relationship building, to drive sales.- Collaborated with the sales team to develop strategies for increasing ticket sales and improving customer retention.- Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally. Show less

  • Account Executive Business Development

    Sept 2023 - Nov 2024

  • Inside Sales Representative

    Aug 2022 - Sept 2023