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Sinead O'Dwyer

Sinead O'Dwyer

Retail Assistant

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location of Sinead O'DwyerIreland

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  • Timeline

  • About me

    Human Resources at West Pharmaceutical Services

  • Education

    • University College Cork

      2011 - 2014
      Bachelor's Degree Social Sciences

      Activities and Societies: Took part in the trampoline club and completed Relay For Life for Irish Cancer Society

    • Dublin City University

      2014 - 2015
      Master's Degree Human Resources Management

      Activities and Societies: Took part in the trampoline club

  • Experience

    • Enable Ireland

      Jan 2011 - Dec 2011
      Retail Assistant

      My responsibilities included:• Providing first class customer service• Serving customers• Dealing with and solving complaints successfully• Ensuring shop floor is kept tidy and presentable• Ability to work on shop floor alone• Ensure all work is completed by end of shift• Communicating to management and staff

    • Bank of Ireland on behalf of CPL

      Jun 2016 - Mar 2017
      Customer Service Agent

      I am currently working as a Customer Service Agent for Bank of Ireland.• Providing first class customer service to all customers• Transferring customers to correct departments• Dealing with any complaints and issues that the customer may have and contacting other departments if needs be to help resolve the issue• Communicating with all other departments via email and telephone• Communicating efficiently with team leader and other team members• Playing my part as a team to achieve set goals, statistics and excellent customer service• Ensuring all responsibilities and queries are followed up and resolved for the customer in a timely matter• Communicating with customers about new services. Show less

    • Wysdom Consulting Group

      Mar 2017 - Aug 2017
      Staffing Manager

      Wysdom Consulting Group Inc. specializes in the placement of IT, Finance and Administrative professionals for project needs and full-time requirements. We have grown into one of the premier professional staffing firms in the Greater Toronto Area, with a proven track record of placing highly qualified candidates.

    • KingSett Capital

      Oct 2017 - Feb 2019
      Office Assistant

      Founded in 2002, KingSett has raised $11 billion of equity for its Growth, Income, Urban and Mortgage strategies. Currently, KingSett owns interests in a $13.7 billion portfolio of assets. KingSett continues to seek further opportunities to invest in a wide range of real estate properties, developments, joint ventures and mortgage lending.

    • West Pharmaceutical Services

      Mar 2019 - now

      • Human Resources Specialist

        Nov 2020 - now

      • Recruitment Coordinator

        Mar 2019 - Nov 2020

  • Licenses & Certifications

    • CIPD