Felicia Andrews, ACIP(Hons), CRM

Account Executive (Small Business) - Commercial Lines

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Leduc, Alberta, Canada

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Timeline
About me
Client Manager at NFP CANADA
Education
- Insurance Institute of Canada
  -
  ACIP
- University of Alberta
  2015 - 2016
  Canadian Risk Management Risk Management
  Activities and Societies: (CRM) designation is a widely recognized qualification that provides risk managers a foundation of knowledge and skills needed to identify, assess, monitor, and limit risks. Focused on the identification and assessment of exposures to loss, strategies for controlling identified losses, and a review of techniques for financing the payment of those losses which do occur by using a holistic enterprise risk management approach. Completed my CRM Designation
- Insurance Institute of Canada
  -
  CIP Insurance and Risk Management
  Activities and Societies: A Chartered Insurance Professional (CIP) is a designation the Insurance Institute of Canada grants to agents and other professionals in the property and casualty insurance industry. This certification recognizes expertise, knowledge and compliance with ethical standards. The Institute created this designation as a way for agents to demonstrate professional standing to both employers and clients. Completed my CIP Designation
Experience
- Marsh
  Feb 2007 - Feb 2008
  Account Executive (Small Business) - Commercial Lines
  Employed as a small business, commercial lines producer. My duties included the marketing and placement of new commercial accounts, as well as the servicing of existing commercial accounts.
- Klondike Insurance Agencies Ltd.
  Feb 2008 - Aug 2010
  Account Executive - Commercial Lines
  Employed as a Commercial lines producer. My duties included servicing an existing book of commercial lines business, as well as the production of new accounts. I worked with multiple product lines including property and casualty, errors and omissions, builders risks, garage and bonding.
- Pratt Lambert & Brown Insurance
  Aug 2010 - Jun 2013
  Account Executive - Commercial Lines
  Employed as a Commercial lines producer. My duties included the sales and marketing if a variety of commercial insurance products such as property and casualty, errors and omissions, builders risks, garage and bonding. In addition to my commercial lines duties, I also assisted with the design and implementation of a variety or marketing programs for both the personal and commercial lines sectors.
- Lloyd Sadd Insurance Brokers Ltd.
  Jun 2013 - May 2014
  Account Manager - Commercial Lines
  Working closely with an Account Executive on large commercial accounts, my duties included the marketing of renewals, day to day client service requests, and claims management. In addition to my commercial lines duties, I was also a member of the in house "Best Practices Committee" where we reviewed and discussed industry changes, create internal compliance procedures and rolled them out to the office.
- Leduc Insurance Agency
  May 2014 - Jun 2016
  Account Executive - Commercial Lines
  Employed as a Commercial lines producer. My duties included the sales and marketing if a variety of commercial insurance products such as property and casualty, errors and omissions, builders risks, garage and bonding.
- Shaw Insurance Agencies Ltd.
  Jul 2016 - Feb 2020
  Account Executive - Commercial Lines
  Engaged in the sales and service of commercial insurance products. Specializing in both client and claims handling service, I worked diligently to cultivate and grow both my client and insurer relationships.
- BFL CANADA
  Feb 2020 - Apr 2023
  Client Service Manager - Non-Profit & Manufacturing Risks
  Providing support to our teams Client Executives, I am engaged in offering exemplary service and products to new and existing clients by building and fostering strong relationships with insurers and other industry service providers. Including but not limited to negotiating with insurers and conduct marketing exercises for new and renewal business, prepare proposals for new and renewal business, responding to telephone calls and written inquiries from clients and underwriters, reviewing policy wordings and other documentation for accuracy and completeness and coordinating the client service team to ensure client needs are satisfied. Show less
- NFP
  Apr 2023 - now
  Client Manager - Commercial
Licenses & Certifications
- CRM Designation
  Global Risk Management Institute
  Jan 2018
  View certificate
- Chartered Insurance Professional
  Insurance Institute of Canada
- Level 2 General Insurance License
  Insurance Councils Of Saskatchewan
- Insurance Agent - All Classes Other Than Life
  Government of Nunavut
- Level 2 General Insurance License
  Government of Northwest Territories
- Level 2 General Insurance License
  Government of Yukon
- Level 2 General Insurance License - Property & Casualty
  ICBC (Insurance Corporation of British Columbia)
- Chartered Insurance Professional (CIP) Designation
  Insurance Institute of Canada
  Jan 2014
  View certificate
- Canadian Risk Management
  RIMS (Risk and Insurance Management Society, Inc.)
- Level 2 General Insurance License
  Alberta Insurance Council
Honors & Awards
- Awarded to Felicia Andrews, ACIP(Hons), CRM
  Top Graduate in the Advanced CIP Program - Oct 2023
- Awarded to Felicia Andrews, ACIP(Hons), CRM
  Top Chartered Insurance Professional Broker/Agent The Tony Shephard Memorial Award 2014
Volunteer Experience
- CIP Exam Proctor
  Issued by Insurance Institute of Canada
  Associated with Felicia Andrews, ACIP(Hons), CRM
- Executive Board Member
  Issued by Leduc LINX Connect Centre
  Associated with Felicia Andrews, ACIP(Hons), CRM