Imani Miller

Experience

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  The Westminster Society for people with learning disabilities

  Jun 2013 - Sept 2013

  Human Resources Intern

  Intern Human Resources Officer (Voluntary) The Westminster Society: June to August 2013 (3 Months)During the summer of 2013 I worked as an Intern Human Resources Officer for The Westminster Society. They are a non- profit organisation that works with and supports people who have learning disabilities. I was placed within their proactive HR department, and quickly given a range of responsibilities. These included:• Filing confidential paperwork & dealing with recruitment administration work• Constant interaction with the service users• Helping with their onboarding process e.g. liaising with shortlisted candidates, emailing documentation, typing out acceptance and rejection letters, helping out at their assessment centre, managing DBS checks • Inputting various data in our employee databases, including usage of the SAGE 50 programme• Liaising with other departments e.g. Finance, for the completion of payroll enquires• Involved in Health and Safety meetings/ inductions, taking minutes• Answering telephones calls, dealing with enquires Show less

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  McDonald's

  Jul 2015 - Apr 2018

  Crew Trainer

  Working in a busy and erratic environment, I made sure that I consistently demonstrated quality customer service. Responsible for making sure that I achieve my daily sales targets & actively motivate the team around me. I worked my way up the team ladder & some of my responsibilities included:Duties:Transactions Handling (cash and card payments) – handling of up to £1000 a day, monitoring & tracking progress of how quickly I was taking orders.• Training & Supervising new starters - one to one training & continued supervision. Writing up reports & supervision notes regularly. Tracking quarterly progression and feeding back areas of improvement.• Team Supporter - keeping the team motivated through the busiest seasons. Supporting & encouraging other team members.• Accurately taking orders - achieving minimal cancellations and accurately receiving and displaying orders. • Providing critical feedback to business manager – feedback on areas of improvement to the Business Manager and franchise manager. E.g. staff rewards, staff engagement, management improvements • Cashing up tills & directly handling company money - Cashing up total store cash earnings on a daily basis. Handling thousands of pounds and making bank deposits. Show less

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  UK Home Office

  Apr 2018 - Nov 2020

  Capability & Resourcing Officer

  Recruitment:• Managing manual employee records (including personal information, job history, personal documents & work experience)• Organising & Managing a variety of internal and external £10k - £25k bulk recruitment campaigns• End-to-end process mapping of recruitment and project lifecycles with use of Microsoft Project Online• Front line support for all internal and external Recruitment/HR related enquires (face to face, email, telephone). Providing Recruitment/HR advice and best practice to employees, managers and external agencies. Escalating queries to relevant parties e.g. managers, payroll/finance team.• Management of multiple team inboxes and Diary/Calendar Management across a team• Utilisation of Government recruitment system including uploading job adverts, person specifications, candidates pack & sift & interview results• Arrange interviews and all the interview packs and material• Arranging the Security Vetting for external new starters and cross – government transfers• Oversee the on/off boarding of starters/exiters with minimal delay including arranging IT equipment, software and building ID. This includes those working in regional locations. • Working closely & liaising with senior stakeholders and providing guidanceContract Management:• Managing a £23 million Home Office contract, involving a third-party agency • Updating and maintaining a manual contractor database including training, invoices & performance reviews. Liaising with direct line managers and program directors.• Responding to Invoicing and PO Requisition queries • Overseeing completion of the Home Office security checks process including visa/immigration checks and residency status.• Completing contract extensions and offboarding• Building effective relationships with contractors, suppliers and business partners.• Risk analysis & effectively managing contract process modelling and execution • Update and maintenance of the RAID log Show less

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  Department for Digital, Culture, Media and Sport (DCMS)

  Nov 2020 - Dec 2021

  Recruitment Coordinator

  ● First point of contact on providing proactive advice, coaching, support and guidance to managers and staff on HR policies, ER queries, best practice and recruitment procedure● Provide direct support to the HR Business Partners & Resourcing Business Partners. ● Supporting with Talent Acquisition inc. Linkedin Recruiter and improving the talent pipeline. ● Supporting with the development, review and publication of HR policy and guidance in line with legislation, terms and conditions of service and best practice e.g. Tier 2 visa sponsorship, recruitment best practice● Managing and coordinating the 360 recruitment lifecycle from advert to on-boarding for up to 30 high volume campaigns at any one time, of various sizes ● Building and maintaining collaborative working relationships with Government Recruitment Services (GRS), the departments RBPs, HR Advisers and key stakeholders to support the HR delivery.● Providing general administrative/operational support which includes:(Maintenance and tracking of personnel records/information, calendar management/scheduling across multiple teams, inbox management, administering pre-employment/right to work checks, Tier 2 sponsorship, uploading job adverts, person specifications, candidates pack and sift & interview results. Drafting contracts) Show less

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  Cardiac Risk in the Young

  Dec 2021 - now

  Human Resources Generalist

  ● Stand-alone HR Manager overseeing and managing a workforce of 150+ staff across the UK. ● First point of contact and partnering with Business Area Directors, Trustees, CEO & staff providing proactive advice, coaching, support and guidance on HR policies, ER queries, best practice, well-being, recruitment, leadership development & budgeting.● Sole responsibility of the core HR areas inc. Employee Engagement, Employee Benefits & Compensation, Training and L&D, Employee Relations cases, HR policy & UK Labour and Employment LawStrategic HR • Leading on Change management - with the implementation of the first HRIS, EAP & employee benefits package at CRY. Inc. Introducing a international recruitment framework to tap into Training of key users and all staff• Partnering with the Business Area directors across the UK to strategise the alignment of departmental targets and output with the business plan KPI’s and 3-5 year long-term strategy. HR focus on improving company culture and overall employee engagement with the view to obtaining buy in across the senior leadership team.• Developing and executing a 2023 employee engagement initiative that included organizational 1-2-1’s, staff surveys & team mediationOperational HR• Overseeing the developmental transition of the 360 employee life cycle, & driving the organisation into cost-effective solutions/processes. This includes: - Internal & external recruitment inc. collaborating with the NHS for the international recruitment of doctors & technicians. - Contract Management, negotiation & promotions- Onboarding, right-to-work checks, sponsorship, inductions- Training and L&D inc. creating the Organisation Mandatory Training Plan & budget, along with bespoke L&D workshops- Overseeing Performance appraisals, inc. data collation and analysis generated through HRIS reports & staff surveys • Presenting accurate monthly reports for the CEO and trustees inc. HR Employment law, sickness and absence, ER reports Show less