
Rachel T.

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About me
Assistant Manager (Policy & Strategy)
Education

Catholic Junior College
2016 - 2017A-levels
University of Warwick
2018 - 2021Bachelor of Arts - BA Politics and Sociology First-Class (Hons)Activities and Societies: Secretary of MindAware Steward at Warwick Student Cinema Participated at WestMun (Westminster Model United Nations and LiMun (London International Model United Nations)
Experience

University of Warwick Students' Union
Oct 2018 - Jan 2020Steward
Jun 2018 - Jan 2020Advice Center Volunteer
Oct 2018 - Jul 2019

Warwick MindAware
Mar 2019 - Jun 2020President and Secretary
CPF Board
Jun 2020 - Aug 2020Customer Service AssociateHandle correspondence from customers received via emailTook ownership of customers’ concerns and addressed them through timely and effective resolution, i.e. clarifying issues; researching and assessing feasibility of options; and escalate complex issue(s) to the appropriate team/staffLiaise with internal departments on customers’ enquiries and requests.
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Ministry of Social and Family Development, Singapore (MSF)
Oct 2021 - Jun 2022Management Executive officer, Disability OfficeProvided Secretariat support for the Enabling Masterplan 2030 Public engagements with stakeholders (eg. ministries, social workers, persons with disabilities) to understand ground needs Facilitated the development of public communications materials for the launch of the masterplanPreparation works for Singapore's United Nations Conventions on the Rights of Persons with Disabilities (UNCRPD) Constructive Dialogue Conducted research and analyzed trends on key disability topics

Singapore Tote Board
Aug 2022 - Feb 2024Assistant ManagerGrants Division (Policy and Strategy)

Singapore Tourism Board
Apr 2024 - nowManager, Strategic Planning
Licenses & Certifications

Sprint Programme @ Warwick University
University of WarwickFeb 2019
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