
Danielle Terhune
Ride Associate

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About me
Sales & Estimating Manager
Education

University of Phoenix
2017 - 2019Bachelor of Business Management Business Management 3.9Complex understanding of business practices, ethics, and norms. Vast critical thinking, conflict, and problem-solving skills. Proficient in decision making styles and group cohesion strategies. Knowledge in marketing, business development and growth initiatives. Excellent understanding of Microsoft Office Suite. General comprehension of design, marketing, accounting, financial analysis, and business law.

University of Phoenix
2017 - 2019Associate of Arts - AA Business Fundamentals
Arizona Western College
2010 - 2011General StudiesGeneral Education classes.

Schiller International University
2012 - 2017Bachelor’s Degree International Relationsand Diplomacy JuniorStudied economics, political theory and history, and the history of military action.
Experience

LEGOLAND California Resort
Aug 2012 - Feb 2013Ride AssociateOperate heavy machinery in collaboration with a teammate to ensure safe function of all ride rotations. Manage and entertain customers in queue and effectively manage my time in order for the ride to run smoothly.

Best Buy
Mar 2013 - Jan 2014Customer Service AgentTroubleshoot with multiple clients a day on basic to advanced usage of laptops, desktops, tablets, cell phones, printers, etc. Provide warranty information and coverage, and education on products.

Digital Ciggz
Jan 2014 - Jul 2016Assistant ManagerEducate prospective customers on product and use informative sell tactics to sell product. Walk through usage of product with customer and ensure proper and sufficient knowledge before end of transaction. Perform extensive customer service when customers are unhappy and turn the interaction around into one that works for both the business and the customer.

Naturalight Solar Inc.
Oct 2018 - nowSales & Estimating ManagerResponsible for all project bidding, client relations, sales and lead generation, project estimating, product ordering, shipping and receiving, and coordination of subcontractors and clients forconstruction. Created and executed contracts, change orders, and close-out procedures. Developed new and updated protocols and helped select, migrate and on-board company to new CRM software. Worked directly with CEO, accountant, vendors, and subcontractors in order to produce all deliverables for multiple ongoing projects. Show less
Licenses & Certifications
- View certificate

EFSET 71 Proficient (CEFR C2)
EF Education FirstJun 2015
Languages
- enEnglish
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