Brittany Truelove

Experience

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  Empress Kanata Retirement Residence

  Sept 2012 - Jan 2013

  Activity Aide

  • Set up/take down for games, concerts, happy hours, mini muffin meetings, movies, etc.• Helped with housekeeping duties• Helped serve coffee/tea and cookies to the residence• Checked the boards to make sure the correct activities were posted• Visited the Assisted Living with animals from the Humane Society

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  Kids Kingdom

  Nov 2014 - Nov 2015

  Customer Service/Cashier

  • Managed groups of 8 to 15 children for birthday parties, including set up, engaging hosting and clean up• As a birthday party host, ensured all children enjoyed the activities and the event was ran on schedule • Oversaw the prize redemption area by distributing prizes, money and tokens; ensured toys, candy and prizes were properly displayed and organized• Managed the inflatable, toddler area and eye play areas; interacted with the caregivers in a polite and proactive manner

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  Algonquin College Campus Travel Agency

  Sept 2015 - Apr 2016

  Travel Agent, Student

  • Helped travel agents with searching for flight and hotel prices and shuttle servises• Added information into the CruiseDesk database• Observed experienced travel agents to learn communication and sales techniques with clients• Made phone calls to gather travel informtaion from hotels, cruise ships and shuttle services

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  Expedia CruiseShip Center

  Feb 2016 - Feb 2016

  Travel Agent, Field Placement

  • Helped travel agents with searching for flight and hotel prices and shuttle servises• Added information into the CruiseDesk database• Observed experienced travel agents to learn communication and sales techniques with clients• Made phone calls to gather travel informtaion from hotels, cruise ships and shuttle services

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  Children's Wish Foundation of Canada

  Sept 2016 - Apr 2017

  Event Management Project

  • Planned, coordinated and executed a memorable fundraiser event on a zero dollar budget• Raised over $1,500 for the Children’s Wish Foundation, National Capital Chapter• Promoted the event through multiple social media platforms, including Facebook, Twitter and Instagram• Promoted the event to friends, families and various multicultural organizations• Developed, drafted, formulated, updated, adjusted, and documented financial plan for the event• Communicated with team members and volunteers throughout the night to ensure all event activities ran according to the schedule • Decorated and operated and engaging activity for the guests – a balloon pop game called “Origami Tree” Show less

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  Carleton University

  Oct 2016 - Oct 2016

  Carleton University Convocation Event Greeter

  • Greeted and welcomed guests of Carleton graduates to the event; monitored the crowds at the fieldhouse• Guided guests to their seats and handed out 100 event programs to the guests• Fenced the guests from graduates while graduates left the fieldhouse

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  Private Homecare

  Nov 2016 - Jun 2018

  Caregiver

  • Toke 1 child on and off the bus• Prepared snacks• Aided with laundry, cleaning, vacuuming, etc.• Walked the family pet dog• Occasionally toke children to the park

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  Rosy's Corner

  Sept 2018 - Nov 2019

  Waitress

  • Kept a professional demeanor while checking in with customer to ensure their needs were being met• Various cleaning duties, such as mopping, sweeping and dishwashing• Prepared ‘To–Go Packages’ for take–out• Restocked drinks into refrigerators

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  Dollar Tree Stores

  Apr 2019 - Apr 2020

  Cashier

  • Added to and organized shelves near cash and surrounding areas of the store• Scanned and bagged items and managed payments of money flow throughout shift• Inhaled balloons with helium air for customers upon request• Answered customer inquiries in–store and over the phone about products• Unboxed and denested average 10 to 15 boxes while being main/head cashier

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  Finlandia Village

  Aug 2019 - Jan 2020

  Caterer/Supportive Housing Aide/Dietary Aide

  • Transported various foods and drinks to residents and guests during daily meal time and event days• Prepared plates for residence and guests at meals and events• Set up and cleaned numerous tables for residents and guests for daily meals and events• Washed and put away dishes, cups and cutlery after each meal and event• Various daily housekeeping duties for up to 4 apartments daily, such as dusting, laundry, vacuuming and mopping