Ericka Krystalyn

Experience

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  Singapore Airlines

  Jan 2007 - Jan 2009

  Flight Attendant

  Fleet 777 trained

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  Selangor Human Resource Development Centre

  Sept 2009 - Apr 2011

  Corporate Trainer

  Develop & Conduct English Language Communication programs (TVET programs)

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  Air Asia Company Limited

  May 2011 - Jun 2012

  Professional Trainer

  -Develop communication & language program/materials-Conduct Training programs for Cabin Crew, Pilots, Engineers, Guest Service Agents, Ramp Agents & Managerial Staff-Training Area; Language/Communication Public Speaking Grooming Leadership Customer Service Excellence Airline (cabin) Announcement

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  EXPRESSIONS STUDIO

  Jan 2015 - Jan 2023

  Corporate Trainer | ELT Professional

  "Transforming Children & Adults into Better Social Inhabitants | Exceptional in Customer Service & Communication | Grooming Individuals for Success in Business & Beyond | Enhancing Customer Experiences Through Effective Communication | Transforming Individuals into Confident Communicators"

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  Lam Tak Pte Ltd

  Oct 2019 - May 2022

  Country Manager

  Manage the sales & purchase of dairy product/ raw material for animal feed.Exploring & Developing new markets in salesWorking in a B2B environment with a niche service industry

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  Celebrity Fitness

  Jan 2024 - Dec 2024

  Club General Manager

  To manage and oversee daily operations in the club. To ensure the 3 departments (Front of House, Sales/ Membership Consultants and Personal Fitness Trainers) collaborate well and are independently successful in providing best services to our guests.To ensure monthly L&D takes place.To ensure that staff are aligned with the set goals and KPIs.To ensure positive growth for club PnL.Have in club and external events to generate NJMs.To secure sustainable memberships among our guests.etc Show less