Ericka Krystalyn

Ericka Krystalyn

Flight Attendant

Followers of Ericka Krystalyn1000 followers
location of Ericka KrystalynJohor Bahru, Johore, Malaysia

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  • Timeline

  • About me

    Service Specialist

  • Education

    • Kolej PTPL

      -
      Diploma Computer Science
    • Wawasan Open University (WOU)

      2013 - 2014
      Master of Education (M.Ed.) TESL
    • Universiti Malaysia Sarawak

      2002 - 2006
      Bachelor of Science (B.Sc.) TESL

      Activities and Societies: Debate Team at Universiti Malaysia Sarawak

  • Experience

    • Singapore Airlines

      Jan 2007 - Jan 2009
      Flight Attendant

      Fleet 777 trained

    • Selangor Human Resource Development Centre

      Sept 2009 - Apr 2011
      Corporate Trainer

      Develop & Conduct English Language Communication programs (TVET programs)

    • Air Asia Company Limited

      May 2011 - Jun 2012
      Professional Trainer

      -Develop communication & language program/materials-Conduct Training programs for Cabin Crew, Pilots, Engineers, Guest Service Agents, Ramp Agents & Managerial Staff-Training Area; Language/Communication Public Speaking Grooming Leadership Customer Service Excellence Airline (cabin) Announcement

    • EXPRESSIONS STUDIO

      Jan 2015 - Jan 2023
      Corporate Trainer | ELT Professional

      "Transforming Children & Adults into Better Social Inhabitants | Exceptional in Customer Service & Communication | Grooming Individuals for Success in Business & Beyond | Enhancing Customer Experiences Through Effective Communication | Transforming Individuals into Confident Communicators"

    • Lam Tak Pte Ltd

      Oct 2019 - May 2022
      Country Manager

      Manage the sales & purchase of dairy product/ raw material for animal feed.Exploring & Developing new markets in salesWorking in a B2B environment with a niche service industry

    • Celebrity Fitness

      Jan 2024 - Dec 2024
      Club General Manager

      To manage and oversee daily operations in the club. To ensure the 3 departments (Front of House, Sales/ Membership Consultants and Personal Fitness Trainers) collaborate well and are independently successful in providing best services to our guests.To ensure monthly L&D takes place.To ensure that staff are aligned with the set goals and KPIs.To ensure positive growth for club PnL.Have in club and external events to generate NJMs.To secure sustainable memberships among our guests.etc Show less

  • Licenses & Certifications

    • Advanced Lifestyle Fitness Coach Level I

      Fitness Innovations Malaysia (FITM)
      Oct 2021
    • Certified Corporate Trainer

      HRD Corp - Human Resource Development Corporation
      May 2015
    • Advanced/Professional Mandarin

      Kunkwan International Mandarin Training Centre
      Oct 2021
    • BHI ELICOS Assessor Training

      Box Hill Institute
      Jul 2010
    • Intensive Translation Course

      Institut Terjemahan & Buku Malaysia
      Jul 2016
  • Volunteer Experience

    • Fascilitator

      Issued by Universiti Malaysia Sarawak
      Universiti Malaysia SarawakAssociated with Ericka Krystalyn
    • Alumni

      Issued by Miss Malaysia Indian Global Care Association on Sept 2016
      Miss Malaysia Indian Global Care AssociationAssociated with Ericka Krystalyn
    • Motivational Guest Speaker

      Issued by Kuala Lumpur Metropolitan University College on Sept 2016
      Kuala Lumpur Metropolitan University CollegeAssociated with Ericka Krystalyn
    • Facilitator

      Issued by Universiti Malaysia Sarawak (UNIMAS) on Aug 2005
      Universiti Malaysia Sarawak (UNIMAS)Associated with Ericka Krystalyn