Javier Carnerero Manzano

Javier Carnerero Manzano

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location of Javier Carnerero ManzanoMadrid, Community of Madrid, Spain

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  • Timeline

  • About me

    AI Strategic Projects at DocPlanner | Ops | Producto | Customer Success | Account Management

  • Education

    • Universidad de Sevilla

      2008 - 2014
      Ingenierio Industrial Gestión industrial/de ingeniería

      Ingeniero Industrial especializado en Organización Industrial. Desarrollo del proyecto fin de carrera titulado "Aplicación del Sistema de Control Económico en una empresa aeronáutica" como proyecto real dentro de la compañía aeronáutica Sevilla Control SA

  • Experience

    • Sevilla Control SA

      Sept 2013 - Jan 2015

      A330 MRTT-BOOM Programme Control Production Manager: Production plannng, process control, negotiations with vendors, monitoring of programme suppliers.Deputy Programme Manager: Tracking and monitoring of all vendors, development and implementation of continuous improvement projects. Six-month internship in Sevilla Control SA, machining company for aerospace industry, significant member of EADS Supply Chain:- Development of the Master Final Project entitle "Implementation of the Control Economic System in an aerospace company" - Assistant tasks in Programme department related to production planning and vendor monitoring.

      • Programme A330 MRTT-BOOM Production Control Manager & Deputy Programme Manager

        Mar 2014 - Jan 2015
      • Six-month Internship. Production Assistant

        Sept 2013 - Mar 2014
    • Accenture España

      May 2015 - May 2019

      Automotive industry (SAP Integration and Implementation projects)- Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process- Address issues related to sourcing and procurement, supply chain, finance, sales and engineering, such as supply chain optimization or strategic cost reduction. - Apply deep business strategy development, architecting value and operating model architecture skills to influence agendas through business insight. Show less

      • Management Consultant

        Dec 2017 - May 2019
      • Management Consulting Analyst

        May 2015 - Nov 2017
    • Jobandtalent

      May 2019 - Sept 2024

      Commercial and operational leader for Mobility and Retail Sector. Leading a team +25pax.Upselling, renegotiations, cross-selling, presales.Process optimization and product adoption.Plans to increase customer success and satisfactionsP&L optimization and cash control Leading operations for the whole Industrial Sector in SpainCustomer retention and continuous improvement processes. KPIs definition, tracking and control and action plans. Managing operations for clients in Industrial SectorDefinition, onboarding, coordination, tracking and analysis of the whole process for fulfilling the SLAs definedLeading an integration process for a company acquired for the group in Galicia, Spain. Change management, client retention plans, process adjustments

      • Senior Key Account Manager

        Jan 2022 - Sept 2024
      • Customer Success - Service Lead

        Jul 2021 - Jan 2022
      • Customer Success - Service Manager & Integration Manager

        May 2019 - Jul 2021
    • Fujitsu

      Oct 2024 - Mar 2025
      Senior Key Account Manager - Consumer Experience
    • Docplanner

      Mar 2025 - now
      Strategic Projects - AI
  • Licenses & Certifications

    • Certificate in Advanced English

      Cambridge English Language Assessment
      Apr 2015
    • First Certificate in English

      Cambridge English Language Assessment
      Dec 2014