
Javier Carnerero Manzano

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About me
AI Strategic Projects at DocPlanner | Ops | Producto | Customer Success | Account Management
Education

Universidad de Sevilla
2008 - 2014Ingenierio Industrial Gestión industrial/de ingenieríaIngeniero Industrial especializado en Organización Industrial. Desarrollo del proyecto fin de carrera titulado "Aplicación del Sistema de Control Económico en una empresa aeronáutica" como proyecto real dentro de la compañía aeronáutica Sevilla Control SA
Experience

Sevilla Control SA
Sept 2013 - Jan 2015A330 MRTT-BOOM Programme Control Production Manager: Production plannng, process control, negotiations with vendors, monitoring of programme suppliers.Deputy Programme Manager: Tracking and monitoring of all vendors, development and implementation of continuous improvement projects. Six-month internship in Sevilla Control SA, machining company for aerospace industry, significant member of EADS Supply Chain:- Development of the Master Final Project entitle "Implementation of the Control Economic System in an aerospace company" - Assistant tasks in Programme department related to production planning and vendor monitoring.
Programme A330 MRTT-BOOM Production Control Manager & Deputy Programme Manager
Mar 2014 - Jan 2015Six-month Internship. Production Assistant
Sept 2013 - Mar 2014

Accenture España
May 2015 - May 2019Automotive industry (SAP Integration and Implementation projects)- Design and implement business changes that drive industry-specific, function and digital operating model transformation, focusing on task relating to people and process- Address issues related to sourcing and procurement, supply chain, finance, sales and engineering, such as supply chain optimization or strategic cost reduction. - Apply deep business strategy development, architecting value and operating model architecture skills to influence agendas through business insight. Show less
Management Consultant
Dec 2017 - May 2019Management Consulting Analyst
May 2015 - Nov 2017

Jobandtalent
May 2019 - Sept 2024Commercial and operational leader for Mobility and Retail Sector. Leading a team +25pax.Upselling, renegotiations, cross-selling, presales.Process optimization and product adoption.Plans to increase customer success and satisfactionsP&L optimization and cash control Leading operations for the whole Industrial Sector in SpainCustomer retention and continuous improvement processes. KPIs definition, tracking and control and action plans. Managing operations for clients in Industrial SectorDefinition, onboarding, coordination, tracking and analysis of the whole process for fulfilling the SLAs definedLeading an integration process for a company acquired for the group in Galicia, Spain. Change management, client retention plans, process adjustments
Senior Key Account Manager
Jan 2022 - Sept 2024Customer Success - Service Lead
Jul 2021 - Jan 2022Customer Success - Service Manager & Integration Manager
May 2019 - Jul 2021

Fujitsu
Oct 2024 - Mar 2025Senior Key Account Manager - Consumer Experience
Docplanner
Mar 2025 - nowStrategic Projects - AI
Licenses & Certifications

Certificate in Advanced English
Cambridge English Language AssessmentApr 2015
First Certificate in English
Cambridge English Language AssessmentDec 2014
Languages
- esEspañol
- inInglés
- frFrancés
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